Here is the noted errors circled in lipstick red.
Please be aware the first instance is the actual folder named incorrectly and the second one is in the file path within the winxsx folder
Attachment 375782
Usernameissues, Thelma has probably called it a night she is in Austria
Last edited by cyclops; 30 Nov 2015 at 09:54.
I already highlighted both of those instances in post #70.
My point in that post was/is:
A DIR query of (dir /s /b c:\Windows\audiodg.exe) should not include a folder named C:\Windoes. That is what leads me to think that those two instances are either typos or copy/paste/post errors or perhaps some spell checking plugin barfed.
If the second instance of "windoes" happened to be real, then we need to look at a few thing before we start renaming folders.
I'm with ya. I've fat fingered a few times and caught after I had let somebody else read it and as we humans are so quick to skim I missed and so did my proof reader.
Probably should call it a night on this. It's 1:15 am her time, she's fast asleep.
The info near the bottom of this document (https://support.microsoft.com/en-us/kb/929833) details how to manually repair selected files.
Hi Thelma. We need to put our heads together. Couple of quick questions.
When you put the message up with the result of the elevated command prompt to search for the files we think/thought may be named incorrectly, were those entries on that message typed by you or copied and pasted. Mr Usernameissues stayed on that with me for several hours and we conclude that it's likely a typo. Help us to figure that out and what I thought was a winner is really a stinker and we need to take a different look at this.
I'm sorry dear,Good Morning.
My first thought about the misspelling of windows (windoes) is how did thelma post it? If she typed it in, it could be a typo; We have to take her dyslexia into consideration.
If she copied and pasted, it could be a corruption of some sorts.
Then there is the matter of her only finding 5 files; Should it be 5 or 7? Is it a different permutation for Dell laptops that causes the difference? What do you fellows find on your machines, 5 or 7?
According to this KB981013 article Microsoft (MS) is showing 9 files for the 64bit version of 7; In this one KB2670667, 16. Are the added files because they are hotfixes or am I comparing apples to oranges?
We have to wait until thelma gives us the answer; Did she type or copy/paste? If the answer is copy/paste I'm with UNI; We need to look at a few other things before we start renaming folders, like should she run the hotfixes?
If it is the latter (copy/paste) I have found remnants in her files of previous anti-malware programs, and an empty HOSTS file that could indicate that she had a previous malware infection that she may have only partially eradicated, doesn't windoes look like bad spelling in a phishing email?
True, an empty HOSTS file isn't all that serious because in its original state all the lines are rem'd out with the # symbol, but it could mean that a previous infection tried to write something in there and it either failed or the malware scans cleaned out the redirects and left it, the HOSTS file empty, but then, wouldn't the scan just delete the file?
I would like to see the remnants of the old programs removed and rebuild the HOSTS file.
UNI, in another thread I had thelma do the SFC scan multiple times in succession (3x's with reboots in between) and the scans found no violations. There are also tutorials here at 7F that show how to extract files from disks, shadow copies, system restore points, and it may be possible to use previous versions of these files that windows keeps internally on a users machine.
Its beginning to look like the best thing to do, is for thelma to do a repair install if she has a disk, but I'm still willing to look at a few other things, like, how about a reboot using the last known good configuration?
Caslon's suggestion sounds okay up until the BIOS part, I'm not sure if thelma would want to go that far. I had a problem with sound in a video and tried many variations of sound settings before I hit on the right combination.
cy, the windows remote assistance is between you and thelma, and the private messaging has limitations, the biggest being, you can't attach files or pix's if you need to.
So, two questions for thelma; Did you type or copy/paste, and do you have a windows 7 disk?
I hope I did this right. Had to study the screenshot and paint workout.
I said wait for Anak, because he knows me.
I have never done a screen shot and I am dyslexic so I wrote the command prompt lines on a piece of paper and than typed them in my answer in the thread. I checked it all 3 times but I am useless in spelling and the spell check did not work with all those numbers involved.
Sorry for wasting your time and brain work, my mistake
But I did say, wait for Anak, he would have known straight away :)
Anak, PM me we need to talk rather than this. I have free long distance can we get on the phone? message already sent here asking thelma about typed or copy/paste. I have some good answers to all or most of your questions
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