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Windows 7: Thelma's PC...

13 Nov 2015   #81
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks thelma for the screenshot.

Hopefully, it will help Anak to help you.

I'll go back to lurking and let you work with Anak.


My System SpecsSystem Spec
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13 Nov 2015   #82
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

cyclops here and I have the same exact result as Thelma, see attached

Attachment 375830
My System SpecsSystem Spec
13 Nov 2015   #83
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Apologies everyone, I misread thelma's search report and thought I saw five files, yes it's only four. It's getting late for me and my brain had a typo. Good job on that screenshot thelma.

thelma, if you read my last post I threw out some suggestions and I'd like to wait for replies. If one of the other members validates them go ahead and try them.

Do you have a windows 7 disk? I'll be up for just a bit longer, I'm going with the wife for her PET scan in the morning.



cy,

Not to offend, but if you want to PM then PM me, but if it is about what I think it is I would rather you didn't because free or not I prefer working within the forum, that means threads and typing so, if you have good answers post them.

I'm sorry if this is frustrating for you.
My System SpecsSystem Spec
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13 Nov 2015   #84
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Anak, I understand you are tired an wish also to keep things here. Thelma is good on what she is doing, but if she is not getting errors and she has sound out of external speakers, the fix has got to be something simple. You know the best practice is KISS/ Keep It Simple Stupid/ we can't see here sound and hardware settings or at least I havent seen hide nor hair of that in any of this thread or the previous one. Remote assistance or teamviewer might get this fixed in 2 minutes.\

Anak, sorry I forgot to say that I hope the scan goes well today.
My System SpecsSystem Spec
13 Nov 2015   #85
thelma

windows 7 professional 64 bit
 
 

Thanks, Anak

I understand and will wait for you.

There is no urgence here, this sound problem is not important.

You are needed at home now. Good luck !


Ps ; I will get a stig or what ever you call them under my postings saying

Thelma's PC...-learning-experience.jpg


My System SpecsSystem Spec
13 Nov 2015   #86
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Thelma, please watch this you tube video

I think you will like this
My System SpecsSystem Spec
13 Nov 2015   #87
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
If you have time , would you capture and post

If you have time , would you capture and post captures of the sound device properties/configuration and mixer control settings

Attachment 375847
Attachment 375846
My System SpecsSystem Spec
14 Nov 2015   #88
thelma

windows 7 professional 64 bit
 
 

Hello Anak,

I hope it went well today, been thinking of you.

Today was a big clean day for me, house and car ( The car was without dog hair for about an hour ) I leave tomorrow early for the Provence, to help a mate out.

My Windows 7 disk is there, I hope to bring it back ( if I can find it, All my stuff is stored there. )

I thought I had it here, but I took the good DELL disk but the wrong Windows ( XP ) with me.

Cy, I see if I can do some of the stuff you asked me tonight, but I doubt it ( been invited to eat at friends) then an early night for an early start tomorrow. ) Sunday here so no trucks on the Autostrada in Italy and the Peage in France so will do it in one day.

From Monday evening, I will probably be back online.

Thanks, both again for all the time and effort put in. It is really appreciated !!!!!!

PS I just hear of big problems in Paris ( I have no TV ) a friend just called me. Hope they let me in.


Sometimes good to be blond
My System SpecsSystem Spec
17 Nov 2015   #89
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 
Catching up on what we have done so far..See below your last post...

Quote   Quote: Originally Posted by thelma View Post
Hello Anak,

I hope it went well today, been thinking of you.

Today was a big clean day for me, house and car ( The car was without dog hair for about an hour ) I leave tomorrow early for the Provence, to help a mate out.

My Windows 7 disk is there, I hope to bring it back ( if I can find it, All my stuff is stored there. )

I thought I had it here, but I took the good DELL disk but the wrong Windows ( XP ) with me.
Hello Thelma.

Today was good, I've been thinking of you to.

Nice to have the domicile's cleaned up, for a'bout an hour? Ha, Ha; does your pooch have a name? I hope you remember the disk. Nope, XP won't do.

Quote   Quote: Originally Posted by thelma View Post
Cy, I see if I can do some of the stuff you asked me tonight, but I doubt it ( been invited to eat at friends) then an early night for an early start tomorrow. ) Sunday here so no trucks on the Autostrada in Italy and the Peage in France so will do it in one day.

From Monday evening, I will probably be back online.
Road Trip!; Be careful!
Do check the settings cyclops showed in post #87. Let us know how close or far the settings were.


Quote   Quote: Originally Posted by thelma View Post
Thanks, both again for all the time and effort put in. It is really appreciated !!!!!!
It has been, and always will be my pleasure Thelma!

Quote   Quote: Originally Posted by thelma View Post
PS I just hear of big problems in Paris ( I have no TV ) a friend just called me. Hope they let me in.


Sometimes good to be blond
The pain called Paris; It is something the mind has a hard time trying to comprehend, the only thing I can think of is why?
If it is because of "politics" from the "early ages" they are living with a "Fools Errand".


Some times, all times, can be good, or bad.......
Anak (1951 - 21??)



~~~ ~~~~ ~~~~~ ~~~~ ~~~

Thelma,

We need to try and get to a baseline with your machine. I've been with you for some of your other problems, like updates disappearing and the Language switching on you, but this thread has taken us far and wide so, I would like to know where you would like to turn next.

Sounds like you may have not resolved the "Sounds Problem"; If you want to try and solve that okay, but I'm thinking it maybe a deterrent to forging ahead,
you still have your external speakers so, if it is okay with you, let's hold off on that for awhile. Okay?

In your absence I have been going through the files you uploaded from the dm-log-collector and I found not only a discrepancy with your startup file, but also a wi-fi driver.
Right now my main concern is your HOSTS and Startup files being blank. if you go back to my post #78 you will see that my concern is that you have remnants of various anti-malware programs on your machine, and I believe the first order of business is to clean your machine of those remnants.

We need to talk, if need be through the private message (PM) system. When you're ready, get in touch with me.

My System SpecsSystem Spec
18 Nov 2015   #90
thelma

windows 7 professional 64 bit
 
 
Thelma's PC

Hello Anak , I am ready, time wise also, and very willing to move on now on your suggestions making my PC free of " hanging on problems from the past."

I realize, that I am one of seven forums worse customers, not being on height of the basic knowledge of computer walkabouts and I apologize for this failure, I will improve!

Anak, thanks for your patients,

Cheers
My System SpecsSystem Spec
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