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Windows 7: Can't get past Windows 7 Home Premium window

12 Nov 2015   #1
SueJohnB

Windows 7 Home Premium 64bit
 
 
Can't get past Windows 7 Home Premium window

Every time I try to start my computer, it will get to the log on page and try to load the user name but then it will keep flashing from black to log on screen and will never load it. It will not even load in Safe mode so I can't do anything.
I did not upgrade or download anything before this happened.

I have no idea what makes a PC work behind the scene so I don't know what to do.
Please Help.


My System SpecsSystem Spec
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15 Nov 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Sue now some system specs would be good so we know what we are dealing with here
System Info - See Your System Specs

What I would like to know is have you had this machine from new, if so did it come with any back up media, and just how old is it?
My System SpecsSystem Spec
15 Nov 2015   #3
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Have a look at this thread. It's the same problem you are having, and it mentions a solution:

Login screen flickers after W7 updates - tablet

You will need a bootable Windows disk, or restore disk.

The problem is caused by a bad Microsoft update, and you have to use a restore point to restore to a time before the update, and then remove the update before you can log in. Microsoft has since fixed the update, and it seems to be safe to install now, but you should do it with some caution. You may want to avoid the update for now, I don't know how you might feel about that, or what other forum members will say about it.

Anyway, follow the thread and the recommendation in it, and post your results. If you have trouble with the system restore, please post back for help.
My System SpecsSystem Spec
.

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 Can't get past Windows 7 Home Premium window




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