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Windows 7: hey my name is shlomy and i have a question.i have windows 8.1 pro a

15 Nov 2015   #1
shlomy223

windows 8.1 professional 64 bit
 
 
hey my name is shlomy and i have a question.i have windows 8.1 pro a

this is the error message i got

recently:
A problem has been detected and

Windows has been shut down to prevent

damage
to your computer.

The problem seems to be caused by the

following file: ntoskrnl.exe

SYSTEM_SERVICE_EXCEPTION

If this is the first time you've seen

this stop error screen,
restart your computer. If this screen

appears again, follow
these steps:

Check to make sure any new hardware

or software is properly installed.
If this is a new installation, ask

your hardware or software

manufacturer
for any Windows updates you might

need.

If problems continue, disable or

remove any newly installed hardware
or software. Disable BIOS memory

options such as caching or shadowing.
If you need to use safe mode to

remove or disable components, restart
your computer, press F8 to select

Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000003b

(0x00000000c000001d,

0xfffff80316ca8c53,

0xffffd00134b66560,
0x0000000000000000)

*** ntoskrnl.exe - Address

0xfffff80316b588a0 base at

0xfffff80316a09000 DateStamp
0x56098394

please if anybody know the solution

for this problem or know any other


My System SpecsSystem Spec
.
15 Nov 2015   #2
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hello and welcome:

A couple of things...

First, this is the Win 7 forum (sevenforums.com).
As the subject of your post mentions Windows 81, you might wish to post your inquiry over at our "sister" forum here: eightforums.com?

Also, I suggest that you might want to edit your post (if you can, as a new member) to remove your email address. Posting such info in a public forum creates a security risk as it could be harvested by spammers (or worse). If you are unable to do so (because of lack of forum privileges), you might want to send a PM to the forum Admins, asking that they scrub the info for you.

As to your specific question, I will defer to others more expert than I.

Cheers,
MM
My System SpecsSystem Spec
15 Nov 2015   #3
Ztruker

Windows 10 Pro X64
 
 

My System SpecsSystem Spec
.

Reply

 hey my name is shlomy and i have a question.i have windows 8.1 pro a




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