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Windows 7: Computer randomly restarting (NO BSOD)

21 Nov 2015   #1
Hypermega

Windows7
 
 
Computer randomly restarting (NO BSOD)

Hey!

Since yesterday, my computer has been radomly restarting without any warnings. Sometimes it restarts when I'm on the motherboard first screen (the screen that appears when computer starts). I don't think it's overheating, because the first time I've started it today it shut down after 2 minutes. Also the fans doesn't stop working when the computer restarts and there's no "Blue Screen of Death", it just restarts without any warnigs.

I've built this computer on July, PSU and RAM are from my brother old computer.

CPU: Intel Core i3-4160 CPU @ 3.60GHz
GPU: Gigabyte GeForce GTX 960 WindForce 2GB
Motherboard: B85-G41 PC MATE (MSI)
PSU: Corsair TX650W
RAM: 3x 2GB DDR3

What could be causing it? I just can't do anything on that PC...
Thanks!


My System SpecsSystem Spec
.
21 Nov 2015   #2
unrealRage

Windows 7 x64
 
 

Hello & welcome!

Your power supply might be failing.
Check voltages in BIOS and post them here.

Place RAM sticks differently in slots or remove stick by stick and see will it randomly restart.

Also, are you sure that computer isn't overheating?
Go to BIOS >Check temps >Let it sit and check are temps gradually rising.
Have cleaned your computer recently?
My System SpecsSystem Spec
21 Nov 2015   #3
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

I would suspect the power supply or the RAM, as unrealRage has mentioned.

I would check the RAM with a utility like Memtest86+. Let it run for eight passes, preferably over night, but watch the first couple to see if it spontaneously reboots.

Here is where you can get the program:

Memtest86+ - Advanced Memory Diagnostic Tool
My System SpecsSystem Spec
.

26 Nov 2015   #4
Hypermega

Windows7
 
 

Quote   Quote: Originally Posted by unrealRage View Post
Hello & welcome!

Your power supply might be failing.
Check voltages in BIOS and post them here.

Place RAM sticks differently in slots or remove stick by stick and see will it randomly restart.

Also, are you sure that computer isn't overheating?
Go to BIOS >Check temps >Let it sit and check are temps gradually rising.
Have cleaned your computer recently?
Hey, hope you still can help me since I didn't answered you for some days.

Here are the voltages (hope that is it, never ever touched a BIOS screen :P):


RAM sticks are all fine.

And a thing I've noticed about overheating - right after I turned on the computer for the first time on the day, I went to the BIOS screen and noticed CPU was 80ēC, then I was able to enter the desktop without computer restarting, runned speccy and CPU was 40ēC... Don't know what to trust to be honest. :\

Thanks for your help!

Quote   Quote: Originally Posted by Mellon Head View Post
I would suspect the power supply or the RAM, as unrealRage has mentioned.

I would check the RAM with a utility like Memtest86+. Let it run for eight passes, preferably over night, but watch the first couple to see if it spontaneously reboots.

Here is where you can get the program:

Memtest86+ - Advanced Memory Diagnostic Tool
The thing is I can't run it since my computer keeps restarting randomly... It will most likely restart on them middle of the test...

Thanks anyway!
My System SpecsSystem Spec
26 Nov 2015   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Open your computer and make sure that your heat sink/fan is securely attached to your CPU, and that it is fitting in the bracket properly.

A BIOS temp reading of 87C on your CPU is way too hot. Speccy might be reading wrong. Your BIOS should be right, unless you have a failed sensor.
My System SpecsSystem Spec
27 Nov 2015   #6
Hypermega

Windows7
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Open your computer and make sure that your heat sink/fan is securely attached to your CPU, and that it is fitting in the bracket properly.

A BIOS temp reading of 87C on your CPU is way too hot. Speccy might be reading wrong. Your BIOS should be right, unless you have a failed sensor.

I will go buy thermal paste now and apply it, just tell me a thing since I'm not an expert (not even close to it) on computers. I must wait a few days for the thermal paste to make effect or it will be instantly after I applied it?

The fan is securely attached to my CPU, I've checked it yesterday.
And are you sure it is possible to get 80ēC on the CPU 15 seconds after turning the computer on for the first time? Because my BIOS tells that my CPU has that temperature right after turning my computer on for the first time on the day.

Thanks for your help, once again!
My System SpecsSystem Spec
28 Nov 2015   #7
Hypermega

Windows7
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Open your computer and make sure that your heat sink/fan is securely attached to your CPU, and that it is fitting in the bracket properly.

A BIOS temp reading of 87C on your CPU is way too hot. Speccy might be reading wrong. Your BIOS should be right, unless you have a failed sensor.
I've applied the thermal paste and the CPU temperature doesn't go above 40ēC now, but computer still restarting randomly. Most likely PSU, right? Any way to know if that's it or no? I don't have another PSU or anyone with desktop computers to lend me a PSU... :\
My System SpecsSystem Spec
28 Nov 2015   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Hypermega View Post
Quote   Quote: Originally Posted by Mellon Head View Post
Open your computer and make sure that your heat sink/fan is securely attached to your CPU, and that it is fitting in the bracket properly.

A BIOS temp reading of 87C on your CPU is way too hot. Speccy might be reading wrong. Your BIOS should be right, unless you have a failed sensor.
I've applied the thermal paste and the CPU temperature doesn't go above 40ēC now, but computer still restarting randomly. Most likely PSU, right? Any way to know if that's it or no? I don't have another PSU or anyone with desktop computers to lend me a PSU... :\
Check both the Bios and Speccy to see if the temp agrees? If they do, I would think the PSU is failing. How long have you had it? A new one can fail, but the older it is, the more likely it could fail. If you have had it for four or five years, I think it would be time for a new one. The Corsair that you have is a good brand. I have that also. Let us know the Speccy and Bios temp.
My System SpecsSystem Spec
28 Nov 2015   #9
Hypermega

Windows7
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by Hypermega View Post
Quote   Quote: Originally Posted by Mellon Head View Post
Open your computer and make sure that your heat sink/fan is securely attached to your CPU, and that it is fitting in the bracket properly.

A BIOS temp reading of 87C on your CPU is way too hot. Speccy might be reading wrong. Your BIOS should be right, unless you have a failed sensor.
I've applied the thermal paste and the CPU temperature doesn't go above 40ēC now, but computer still restarting randomly. Most likely PSU, right? Any way to know if that's it or no? I don't have another PSU or anyone with desktop computers to lend me a PSU... :\
Check both the Bios and Speccy to see if the temp agrees? If they do, I would think the PSU is failing. How long have you had it? A new one can fail, but the older it is, the more likely it could fail. If you have had it for four or five years, I think it would be time for a new one. The Corsair that you have is a good brand. I have that also. Let us know the Speccy and Bios temp.
Hello!

I've reused my PSU and RAM from my brother's old computer, don't know the exact date of when the PSU was bought, but I'm nearly sure it's 5+ years. On the BIOS the temperature doesn't go above 40ēC since yesterday, when I applied new thermal paste. And I can't check on speccy now because the restarts don't let me.

I can buy a new PSU, but I really want to make sure that it is the PSU that is failing, since I am saving for an SSD and buying a new PSU when it still won't work would be absurd.

Thanks for your help!
My System SpecsSystem Spec
28 Nov 2015   #10
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Hypermega View Post
Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by Hypermega View Post

I've applied the thermal paste and the CPU temperature doesn't go above 40ēC now, but computer still restarting randomly. Most likely PSU, right? Any way to know if that's it or no? I don't have another PSU or anyone with desktop computers to lend me a PSU... :\
Check both the Bios and Speccy to see if the temp agrees? If they do, I would think the PSU is failing. How long have you had it? A new one can fail, but the older it is, the more likely it could fail. If you have had it for four or five years, I think it would be time for a new one. The Corsair that you have is a good brand. I have that also. Let us know the Speccy and Bios temp.
Hello!

I've reused my PSU and RAM from my brother's old computer, don't know the exact date of when the PSU was bought, but I'm nearly sure it's 5+ years. On the BIOS the temperature doesn't go above 40ēC since yesterday, when I applied new thermal paste. And I can't check on speccy now because the restarts don't let me.

I can buy a new PSU, but I really want to make sure that it is the PSU that is failing, since I am saving for an SSD and buying a new PSU when it still won't work would be absurd.

Thanks for your help!
You are in Portugal, I am not sure what you can buy online there. In the USA I purchased a PSU and it did not correct my problem so I was able to return it. If that is possible where you live, that would be an option. I returned mine from Newegg.com with the explanation taht it did not work. If you can purchase from them where you are, that would be a solution to your problem.
My System SpecsSystem Spec
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 Computer randomly restarting (NO BSOD)




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