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Windows 7: PC shuts off by itself.

08 Dec 2015   #11
boyboyds

Windows 7 Home 64bit
 
 

Temperature....?

I do not think overheating caused the issue, it shuts off immediately after it turns on,
and then goes on and off continuously.

I think I will start with dusting and re-seating. Lets see if this will make a difference.

Thank you,
-BBDS


My System SpecsSystem Spec
.
09 Dec 2015   #12
RonWesley

Windows 10
 
 

My daughter's computer recently did the same thing. Solved it by vacuum cleaning the CPU fan. Yes, you need to dismantle the fan. Also, Just plugged in the power switch we'll see how it goes. Good luck!
My System SpecsSystem Spec
09 Dec 2015   #13
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by boyboyds View Post
Temperature....?

I do not think overheating caused the issue, it shuts off immediately after it turns on,
and then goes on and off continuously.

I think I will start with dusting and re-seating. Lets see if this will make a difference.

Thank you,
-BBDS
Oh..... I was not aware that you had a great knowledge on this subject since you came here asking for help. I will allow you to do what you want since your knowledge is so great. BYE
My System SpecsSystem Spec
.

11 Dec 2015   #14
boyboyds

Windows 7 Home 64bit
 
 

I am not an expert, but my common sense suggests that it takes time for a full size desktop PC to overheat. But if you think that overheating did take place in the first 3 seconds after turning it on, then please explain it.

-BBDS
My System SpecsSystem Spec
11 Dec 2015   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

A cpu cooler not working properly can cause a cpu to overheat in less than a minute.

Have a nice day.
My System SpecsSystem Spec
11 Dec 2015   #16
boyboyds

Windows 7 Home 64bit
 
 

"A cpu cooler not working properly can cause a cpu to overheat in less than a minute."

Well, this excludes my situation because my PC is shutting down after just 3-4 seconds.

-BBDS
My System SpecsSystem Spec
12 Dec 2015   #17
Acecool

Windows 7 Professional x64
 
 

IF a cpu is already at a high temperature ( shutoff usually occurs between 90 - 99 or 100 C depending on motherboard; sometimes earlier... ) then it will shutoff quickly after being turned back on.

You can enter bios ( Pressing one of the following keys during startup should bring you to the bios: F2, F10, Delete or some other key ). Pressing Tab usually hides the simple boot screen ( logo ) in favor of more information. When you enter the bios there should be a hardware monitor option. That'll tell you the processor temperature.

Next, does the PC turn off after entering windows, or after being powered on.

Is the computer in the home of a smoker ( Smoke adheres to dust and makes it sticky meaning it clogs fans much easier and much faster than usual; additionally smoker-dust has to be brushed off while normal dust can be blown out using compressed air )?

Did you open the case and look inside? Dells typically have a green duct which routes air to/from processor depending on fan direction. You will need to move this out of the way to look inside depending how tight everything is put together ( simply lift 2 of hanging pieces over the cpu apart and lift. It should swing open. You can completely remove this but it isn't required ). Look for any capacitors that have gone bad ( If using non-solid caps there will be a K or X or some other indentation on the top. Make sure they are all indented and not popping upward or oozing anything. IF ooze is present or if they are becoming convex then they are bad. Another sign of caps going bad, if they blow from the bottom, is if they wiggle like a loose tooth; they should be firmly in [ again this depends on how much of the leads are exposed, but they should be firm regardless ]. Don't wiggle too much in case the leads are long [ you'll eventually break them if you bend them back and forth ] ).

Make sure all of the fans are clean and oiled ( most fans have a rubber stop underneath the sticky; under normal circumstances these fans will last many years without needing to be oiled but they can run dry so it doesn't hurt to look inside and add a drop before re-sealing them ).

As said, it is likely a hardware issue if it is turning off after being powered on. If it is rebooting shortly after starting windows it could be something else such as software, or a hardware issue ( such as bad memory, processor [ VERY RARE but it does cause odd side effects ], etc.. ).. Use Windows Memory Tester ( you'll want to test the memory one stick at a time in each slot... So stick 1 in slot 1, then 2. Then stick 2 in slot 1 then 2. Etc. Check each stick in each slot and make sure to run it at least 8 passes or so; memory typically shows symptoms of failing when it starts reaching operating temperature ).


Hope this helps.
My System SpecsSystem Spec
15 Dec 2015   #18
boyboyds

Windows 7 Home 64bit
 
 

Thank you Acecool.

I was about to drive over, but my uncle called me and said the problem disappeared by itself.

But it will be probably come back at some point.

If it is back, I will:

1. check all the contacts
2. do a thorough dusting (maybe disconnect the cpu fan)
3. run windows memory test or memtest86

-BBDS
My System SpecsSystem Spec
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 PC shuts off by itself.




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