Windows 7: Can not see user selection screen, but can log in.

Greetings.

I am Mark and new to this forum.
When i boot up windows 7 my screen will go black, i can see my cursor and still log in by using my arrow keys and enter.
This is incredibly annoying, since i can not see which user i have selected
In TF2 i am a professional demolition man and soldier.
I have done a full scan with Malwarebytes anti malware and i CAN see the selection screen in safe mode, i also have Avira antivirus running constantly.

Please help me, help will be appreciated.

Thank you.

greetings and welcome

If you can see it in safe mode but not in a normal boot its a video driver. If you can tell us what vid card and 32bit or 64 we can helps you find the correct one

Ken J

32 bit, i just installed the latest windows 7 video drivers from ATI.
No effect.
I also do not have any problem running 3D games or the areo (?) theme.
Problem started just today.

OK lets try boot iinto safe mode. type device manager in search. go to the display tab and check to see if your driver is there and if it has a yellow triangle on it.

If it is either not there or has a yellow triangle on it it isnt installed correctly.

Let us know the results

Ken J

No, i do not have to go into safe mode.
I am fully logged in, no problems.
Please read my first post.
And my second one too, perhaps.

Hello Mark,

Welcome to 7 Forums.

Can you log off and see the screen or not? How about a sys. restore. Info here if needed. System Restore

If that doesn't help, try a file scan SFC /SCANNOW Command - System File Checker

Hope this helps.

Gary

Strangely enough i can see it when i log out.

Hi there,

I don't know if this will help you. I was setting up a Windows 7 system (Packard Bell), for a family relative & have experienced a similar problem.

We installed all the software, and I did a reboot to test it started before I left and it said starting Windows and then I got a blank screen where I could move the cursor about....

I thought for a while the system wasn't booting up properly, but could here the windows start up sound but nothing else.

Almost giving up - I tried a few keyboard combiniations, Firstly the keyboard had a sleep key which I accidently pressed and then moved the mouse and the login screen appeared.

So I tried then rebooting the machine with the monitor off and switch the monitor on after the startup sound - and this seems to work, which would indicate either some driver issue for me, or also I originally connected the PC with DVI cable only and it required VGA also (which surprised me) - I would have thought 1 cable would have been enough...

Anyway... this information might help you - hope so or it might give someone else some ideas why this might be happening.

Good luck

Rich