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Windows 7: Please help me my laptop restart by itself

26 Dec 2015   #1
Tohru1529

Windows 7 Home Premium 64bit
 
 
Please help me my laptop restart by itself

Hi guys I did not get a new laptop yet. I know I do,but my g570 Lenovo been restarting by it self. It been doing it twice on me. One time when I was playing a game and it restart it self. the 2nd time was today when I was reading something on line. I don't get any error. I have a cooling fan from over heating. When it over heat it shuts off. that was 1 year ago. But now it been resting it self with out me touching buttons. So can you tell why it doing it. It is old,and I know I need a new laptop. I am on it 24/7 because I love video games.


My System SpecsSystem Spec
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26 Dec 2015   #2
event3horizon

Windows 7 Pro 64 bit SP1
 
 

sounds like you are getting a BSOD however it reboots instead of showing you the BSOD. Go into your SYSTEM control panel, click advanced system settings to the left, then click the advanced tab, then click 'settings' on startup and recovery, then uncheck 'automatically restart' and then under write debugging information make sure 'small memory dump (256kb)' is selected.
My System SpecsSystem Spec
27 Dec 2015   #3
Tohru1529

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by event3horizon View Post
sounds like you are getting a BSOD however it reboots instead of showing you the BSOD. Go into your SYSTEM control panel, click advanced system settings to the left, then click the advanced tab, then click 'settings' on startup and recovery, then uncheck 'automatically restart' and then under write debugging information make sure 'small memory dump (256kb)' is selected.
Thank you very much I was able to do that.
My System SpecsSystem Spec
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27 Dec 2015   #4
event3horizon

Windows 7 Pro 64 bit SP1
 
 

Ok great! Now you will have to wait until it happens again and then read the blue screen error code (starts with 0x000) and also upload the 'dump' file located in C:\windows\minidump folder on the forum so we can analyze it.
My System SpecsSystem Spec
27 Dec 2015   #5
Tohru1529

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by event3horizon View Post
Ok great! Now you will have to wait until it happens again and then read the blue screen error code (starts with 0x000) and also upload the 'dump' file located in C:\windows\minidump folder on the forum so we can analyze it.
ok I will wait until it happens again.
My System SpecsSystem Spec
04 Jan 2016   #6
Tohru1529

Windows 7 Home Premium 64bit
 
 

My laptop froze and restart it self, no blue screen I did not see the minidump folder I think its tell me new laptop
My System SpecsSystem Spec
05 Jan 2016   #7
Taplice

windows 7 Home 64 bit
 
 

Check if your computer is too hot, it may cause automatic shutdown and restart .
My System SpecsSystem Spec
05 Jan 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Agreed this is a great free tool,
Just open it and minimize it and the temp # will show on the action center entries for quick reference,
Download Real Temp 3.70 | techPowerUp
My System SpecsSystem Spec
06 Jan 2016   #9
Tohru1529

Windows 7 Home Premium 64bit
 
 

I will get a new laptop waiting for my friend to tell me what gameing laptop I should go for. Thanks for everyone help.
My System SpecsSystem Spec
06 Jan 2016   #10
Tohru1529

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Taplice View Post
Check if your computer is too hot, it may cause automatic shutdown and restart .
My laptop is not hot I have a cooling fan from it getting hot.
My System SpecsSystem Spec
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 Please help me my laptop restart by itself




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