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Windows 7: My jumplist keeps disappearing randomly

03 Jan 2016   #1
Megidolaon

Windows 7 Home Premium 64Bit
 
 
My jumplist keeps disappearing randomly

A few weeks ago randomly my windows explorer jumplist disappeared from one minute to the next.

After finally getting most of the locations I had in there back, it just now did the same. In one minute I got 5 folders pinned to it and a number in the jumplist history, in the next everything is gone except 1 pinned location.

I recently ran virus and malware scans, so it's something else. Is there anyway to prevent this? Can I at least make a backup of the jumplist file, so if it happens again I can just restore the file?

I'm using windows 7 home premium.


My System SpecsSystem Spec
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03 Jan 2016   #2
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Give this a look and see if it helps. Fixing Disappearing Jumplists Under Windows 7
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03 Jan 2016   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you checked your Jump List settings in Task Bar properties. Right click on the Task Bar & select Properties, click on the Start Menu tab & make sure you have the box that says "Store & display recently opened items in the Start menu" ticked. Then select Customise & check that the 2 items at the bottom, under "Start menu size" have the number of listed items that you want. After you have set it up, click on Apply.

Do you use so called registry cleaning programs or Windows tune up programs, as some of these may be causing you jump list to be reset. These programs are not necessary & usually cause more problems that they fix.

Do you use CCleaner if so, then uncheck the box in it that clears the Start menu.
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04 Jan 2016   #4
Megidolaon

Windows 7 Home Premium 64Bit
 
 

As I said, I've been using jumplists already so they were obviously enabled.

The article mentioned 2 folders I didn't have, AutomaticDestinations and CustomDestinations. I created these but how does that prevent my current jumplist from disappearing?

I also found a windows update for this, KB2607576 but I cannot install it on my pc because it is "not applicable to my computer".
Out of desperation I tried every version of the installer but the others don't work either.

Does anyone maybe know the name of the jumplist file for windows explorer? Because if I can just backup that file it's enough for me.
My System SpecsSystem Spec
04 Jan 2016   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have a look at this website. It mentions a few things that can cause you jump list to disappear.

Fix: Jump List missing or disappeared permanently in Windows 7

The website mentioned above provides a link to a Microsoft website that has the KB2607576 update. Read through it & download the correct file for Windows 7 & follow the install directions. The MS website below is this one.

https://support.microsoft.com/en-us/kb/2607576
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05 Jan 2016   #6
Megidolaon

Windows 7 Home Premium 64Bit
 
 

Do you guys even read anything I write? I just said that I tried the update and it doesn't work.
My System SpecsSystem Spec
05 Jan 2016   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

There is no need to get testy, we are only trying to help you & we all do it in our own time.

Did you try the "Fix: Fix jump list missing or disappeared permanently in Windows 7." that I posted in Post #5 & did any of the solutions work.
My System SpecsSystem Spec
05 Jan 2016   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Megidolaon View Post
Is there anyway to prevent this?
The place where the info is stored might be messed up. You might be able to correct that by removing all of the info and letting Windows rebuild it. These steps let you remove the info: Jump Lists - Reset and Clear All Items

Quote   Quote: Originally Posted by Megidolaon View Post
Can I at least make a backup of the jumplist file, so if it happens again I can just restore the file?
You might be backing up bad info, but here are the steps to do so: Jump Lists - Backup and Restore in Windows 7


Quote   Quote: Originally Posted by Megidolaon View Post
The article mentioned 2 folders I didn't have, AutomaticDestinations and CustomDestinations. I created these but how does that prevent my current jumplist from disappearing?
~~~
Does anyone maybe know the name of the jumplist file for windows explorer? Because if I can just backup that file it's enough for me.
Just because you do not see the folders, does not mean that they are (were) not there :-(

There is not one jump list file. There are lots of them. See the link/thread mentioned below for more info.

See this post and read thru the somewhat related thread: How to change the jumplist number (in memory)of the system tray alone?
My System SpecsSystem Spec
05 Jan 2016   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Megidolaon slow down and take a deep breath.

These good folks are trying to help.

Read through your thread again and then let these good folks know exactly what suggestions you have tried and exactly what results you got.

What is obvious sitting behind your keyboard might not be so obvious sitting behind our keyboards.
We need polite feedback from you so we can help you.

Layback Bear
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