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Windows 7: Black screen after windows loading screen

10 Jan 2016   #1
Jerry 30

Windows 7 Professional SP1 x64
 
 
Black screen after windows loading screen

While browsing screen went black and audio froze (loud high frequency repeating noise). Restarted system and windows suggest to perform startup repair before loading. Performed it but it says it cannot fix all errors. Windows will show the loading screen but it never logs on, screen turns black and keyboard lights are not responsive (num. etc).
Created a system repair disk on another computer, ran repair from there, but it did not solve the problem.
I can enter windows in safe mode, writing this from there.

No new hardware added or software installed before this happened.

My uninformed assumption is that the 5-year old SSD is failing.

What is the best route to take?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: N/A, hr=0x8007043c
Windows Product Key Hash: N/A, hr=0x8007043c
Windows Product ID: 55041-147-8709731-86797
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B649ECC6-E726-4773-AE72-689A7948C7D2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B649ECC6-E726-4773-AE72-689A7948C7D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-8709731-86797</PID><PIDType>6</PIDType><SID>S-1-5-21-792544090-3726562326-1975283072</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8560w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68SVD Ver. F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20120327000000.000000+000</Date></BIOS><HWID>E14C3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:7:2015 11:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAIAAQABAAEAAAAAAAAAAwABAAEAln3cLAIRdxZa7zopIH0wkRKFGlkucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        1631    
  FACP            HPQOEM        1631    
  HPET            HPQOEM        1631    
  MCFG            HPQOEM        1631    
  TCPA            HPQOEM        1631    
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  DMAR            INTEL         SNB 
  ASF!            HPQOEM        1631



My System SpecsSystem Spec
.
10 Jan 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
I would guess it would be a graphic's card driver if safe mode with networking is working.

Remove the graphic's card after uninstalling the driver
Connect using on board graphic's and see what happens.

Either way safe mode with networking uses minimal drivers and installed software
Post a uninstall a program screen shot here.
My System SpecsSystem Spec
11 Jan 2016   #3
Jerry 30

Windows 7 Professional SP1 x64
 
 

The problem has worsened, after a chdsk run safe mode stops loading once it reaches ' aswRvrt.sys'.

The hard disk test in the BIOS gave me a read failure error.

I cannot remove the graphics card since it's a laptop.
My System SpecsSystem Spec
.

11 Jan 2016   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Your 1st assumption may very well be correct

Are you saying the diagnostic screen never gave you the option to start windows normally ?
My System SpecsSystem Spec
11 Jan 2016   #5
Jerry 30

Windows 7 Professional SP1 x64
 
 

I do get the 'start windows normally' option, but it leads me to an unresponsive black screen after the windows loading screen.

I will try to boot from a live cd and see if I can access the files/ run a hard drive test.
My System SpecsSystem Spec
11 Jan 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi sorry I could of sworn I saw desktop in your system spec's my bad
My System SpecsSystem Spec
11 Jan 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jerry,
On a side note looking at your MXdiag, its showing a Volume licence server activation setting, which it cannot reach, was the report run under Safe mode?? or safe mode with networking.

Black screens, with the above are the norm, BUT NOT the sounds.
(IM assuming you moved to the VLK when you installed the SSD.

Roy
My System SpecsSystem Spec
14 Jan 2016   #8
Jerry 30

Windows 7 Professional SP1 x64
 
 

The report was generated from within safe mode with networking. System is running on a VLK.

I am now suspecting the GPU is the problem. Is it possible that the windows loading screen and safe mode don't use hardware acceleration? It seems once that is required to kick in the screen goes black.

Live booted a different OS and it only ran with ' software rendering, with the CPU doing the GPUs work.

The SSD seems fine. Different tests tell me it is OK, 16484 bad sectors, bad it appears to be below the threshold.

Is there a way to confirm the GPU is the problem?
My System SpecsSystem Spec
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