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Windows 7: Unable to diagnose repeating momentary computer lockup

15 Jan 2016   #1
RC5000

Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
 
 
Unable to diagnose repeating momentary computer lockup

I'm using Windows 7 Home Premium. Up until about a week ago I had few problems. But starting about then, certain aspects of the computer would cease working for a minute or two. I could not do anything which requires connection to the Internet, no ping, no new pages, no refresh. Also, I could not launch programs (from the Start Menu or anywhere). I could use programs already running, like Word, in that I could scroll through the opened document but could not print or do anything new. Then after a minute or two, it seems back to normal. Programs I tried to launch would launch and any browser-related requests would all start to work. I've run Kaspersky and MalwareBytes which report nothing wrong. While this is happening, if a DOS window is open I can do some limited things and I can use Windows Explorer if it is already open, but nothing new.

Any ideas where to proceed from here?

RON


My System SpecsSystem Spec
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15 Jan 2016   #2
MilesAhead

Windows 7 32 bit
 
 

I would run a hard drive or ssd diagnostic. It sounds like a hardware issue.
My System SpecsSystem Spec
15 Jan 2016   #3
Morbid

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by MilesAhead View Post
I would run a hard drive or ssd diagnostic. It sounds like a hardware issue.
I agree with Miles it most defiantly sounds like a hardware issue either you have a bad connection to your hard drive or it is malfunctioning. It could also be a RAM issue. Just my 10 cents...
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15 Jan 2016   #4
RC5000

Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
 
 

I'll give it a try and report back. THANKS!!
My System SpecsSystem Spec
15 Jan 2016   #5
RC5000

Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
 
 

I ran a hardware diagnostic and nothing was wrong. The machine takes about 10 minutes to come up now.
My System SpecsSystem Spec
16 Jan 2016   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Could you complete this tutorial by Brink
Filling in your system specs helps other members to help you.

System Info - See Your System Specs

Exactly what hardware diagnostic programs did you run and what was the results?
My System SpecsSystem Spec
16 Jan 2016   #7
RC5000

Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
 
 

I used the Dell diagnostic program that comes up when rebooting and pressing F12.
My System SpecsSystem Spec
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 Unable to diagnose repeating momentary computer lockup




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