Help and Support automatically runs when starting win7

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  1. gandalf50
    Posts : 6
    windows 7
       New #1

    Help and Support automatically runs when starting win7


    Does anyone know how to stop Help and Support from automatically running when starting windows 7. I have 3 win7 systems and it is only happening on one of them.
    Checked all the regular locations like startup and msconfig startup items.


    Thanks

    G
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  3. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       New #2

    Go into msconfig and check if it's added in the startup.
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  4. gandalf50
    Posts : 6
    windows 7
    Thread Starter
       New #3

    As I mentioned in my post I tried checking msconfig startup items. Nothing there.
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  6. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       New #4

    my bad, iPhone is to small to read probably.
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  7. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #5

    Look at task scheduler, it may be scheduled to start every time you start Win 7.
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  8. gandalf50
    Posts : 6
    windows 7
    Thread Starter
       New #6

    Solved this on my own. Turns out it was a startup item. I installed an old legacy application called IBM Iseries Access It adds a bunch of stuff to the startup. One of them Client access express welcome"C:\Program Files\IBM\Client Access\cwbwlwiz.exe" was launching the help file. Go figure.
    Thanks everyone
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  10. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       New #7

    hmmm just curious how did u get that app?
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  11. gandalf50
    Posts : 6
    windows 7
    Thread Starter
       New #8

    I am building an image for my work and it is one of the legacy apps we use to connect with AS400 systems. That wonderful dos like green screen stuff.
    I was hoping SAP would have killed it but we still use it.

    Cheers!!
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  12. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       New #9

    So you're an IBMer?
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  13. gandalf50
    Posts : 6
    windows 7
    Thread Starter
       New #10

    Nah. the company just still using that app.
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