Need Help {Win7 Installation on new HDD}

torchwood · 21 Jan 2016

Hi Benteke,
Please run the MS fixit from this link.
https://www.google.co.uk/url?sa=t&rc...5P19MQg5hJpfVQ

then run this
https://support.microsoft.com/en-us/kb/3112343

next
run slmgr.vbs /ato

REBOOT

And rerun another MXdiag

Roy

Benteke · 21 Jan 2016

torchwood said:

Hi Benteke,
Please run the MS fixit from this link.
https://www.google.co.uk/url?sa=t&rc...5P19MQg5hJpfVQRoy

Hi Roy, after running MS fixit, instantly received a 'windows update' notification saying I had updates. I was also able to start & run W Defender (unable to prior). So rebooted and ran another MGADiag.

If you still find errors, I can run the other two recommendations you provided, (didn't want to run anything else if I didn't have to).

Thanks for the help!

HTML Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
Windows Product ID: 00359-OEM-8992687-00009
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-3682030559-2308714006-230346597</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>AH550</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.08 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100106000000.000000+000</Date></BIOS><HWID>51BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800009-02-1033-7600.0000-2322009
Installation ID: 004923806022963645616230677791738562078355653064870851
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XB88W
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/21/2016 1:40:07 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAgAAAAAAAwABAAEA6GFsJrodsMZyJs6BUjGoPBoU2MOYIVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            FUJ           FJNB20D 
  FACP            FUJ           PC      
  HPET            FUJ           FJNB20D 
  BOOT            FUJ           FJNB20D 
  MCFG            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SLIC            FUJ           PC      
  SSDT            FUJ           FJNB20D

torchwood · 22 Jan 2016

Hi Benteke,

The WAT errors are still there,
BUT,
Now that you have updates to download i suspect 1 of them will be the KB3112343, i asked you to run.
It will remove those 4 remaining lines.

Give it a couple of days, and it should be OK.

Roy

Benteke · 22 Jan 2016

Yeah Roy, I figured that since the updates were showing up, I could just install the the KB3112343 fix that way. As for slmgr.vbs /ato, I wanted to ask you about that.... I know slmgr.vbs is Windows Software Licensing Management Tool and from what I've researched, /ato is to "Activate Windows license/product key against Microsoft's server." Is that correct? I have no problem doing this if it needs to be done, I just wanted to know WHY it needed to be done? Is it because I used Msoobe to force the Win7 installation past the "Windows Setup could not configure Windows on this computers hardware" error?

Thanks... and once again, I sincerely appreciate all of your help in resolving this matter.

torchwood · 23 Jan 2016

Hi Benteke,

There are 2 processes involved,
Windows updates
And the Windows Activation Technologies,

The first has been cleared by the Fixit,
The second should be cleared the next time you update, the KB i was referring to in my previous post, will be included.
It will update MS's server records.
The 4 mismatches errors will be cleared, The DirectX and the Admin services will also be registered.

Roy

Benteke · 23 Jan 2016

Okay, thanks Roy. I'm in the process of downloading all the "important" updates now.

So, do you think the initial hardware error received while installing Win7 OS was due to the IRST drivers? If I were to perform a reinstall in the future, would it be prudent to download those drivers beforehand (on a flash drive) & install them before the OS?

Thanks again!

torchwood · 23 Jan 2016

Hi Benteke,
Thats a good idea, you do get the oppertunity to load drivers, during the install phase, if the install runs into trouble.

Your problem isnt that rare off hand i've seen it about once a month.

Roy

Benteke · 23 Jan 2016

Okay great.... Could I use the same iata_enu.exe or would I need to DL the f6flpy-x64.zip?
Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver

PS: after reading Intel's instructions, it states ...The driver should be installed after the operating system has been installed.... So what do you think? Have you had previous success installing the drivers before the OS?

MGADiag after updates

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
Windows Product ID: 00359-OEM-8992687-00009
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151230-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-3682030559-2308714006-230346597</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>AH550</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.08 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100106000000.000000+000</Date></BIOS><HWID>51BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800009-02-1033-7600.0000-2322009
Installation ID: 004923806022963645616230677791738562078355653064870851
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XB88W
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/23/2016 2:26:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAgAAAAAAAwABAAEA6GFsJrodsMZyJs6BUjGoPBoU2MOYIVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            FUJ           FJNB20D 
  FACP            FUJ           PC      
  HPET            FUJ           FJNB20D 
  BOOT            FUJ           FJNB20D 
  MCFG            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SLIC            FUJ           PC      
  SSDT            FUJ           FJNB20D

torchwood · 23 Jan 2016

Hi Benteke,

You would have to use the .exe, (unzip will not be available at this stage).
Not sure about that, if the OS install states required drivers are missing, then install at that point,
Otherwise >>Immediately<< after the install is complete.

Note
I have not had to do it myself.
(My comps dont have it, still using an Abacus to count as well

)

MXdiag,
Looks spot on :) shouldn't have any more probs.
All the errors have gone, DirectX/Admin are now registered.

Happy surfing

Roy

Benteke · 24 Jan 2016

torchwood said:

Hi Benteke,

Not sure about that, if the OS install states required drivers are missing, then install at that point..

Previous installs never "stated" that required drivers were missing but I DO remember there being an option to load drivers OR continue Win7 installation. I never selected the choice to load drivers & just let the OS install. But then I receive the error "Windows Setup could not configure Windows on this computers hardware." I was just thinking that maybe if I chose to install those Intel drivers before the Win7 installation, I may not run into that hardware error.

torchwood said:

Note
I have not had to do it myself.
(My comps dont have it, still using an Abacus to count as well

)

Lol... Haven't seen an abacus in quite a while

torchwood said:

MXdiag,
Looks spot on :) shouldn't have any more probs.
All the errors have gone, DirectX/Admin are now registered.

Happy surfing

Roy

REALLY appreciate the help Roy! Thank you VERY much for your time and expertise!

Need Help {Win7 Installation on new HDD}

were getting there

update

MXdiag

Drivers