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Windows 7: Need Help {Win7 Installation on new HDD}

15 Jan 2016   #1
Benteke

Windows 7 Home Premium x64 SP1
 
 
Need Help {Win7 Installation on new HDD}

Hi...Been trying to reinstall Win7 (x64) on a new HDD after the original died. Kept getting same error "Windows Setup could not configure Windows on this computers hardware." Finally resorted to forcing finalization using Shift F10 >Msoobe etc. but then ran into Windows updating issues after doing so.

I'm stumped on what to do to rectify this. Called the manufacturer a week ago but they've yet to get back to me.

Any help would be greatly appreciated


My System SpecsSystem Spec
.
15 Jan 2016   #2
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Give this a read and see if it helps. MS Support
My System SpecsSystem Spec
15 Jan 2016   #3
Benteke

Windows 7 Home Premium x64 SP1
 
 

Thanks for that.... I'm confused though!

On THAT page It recommends loading the RST driver before OS installation but then on the Intel page it states... "if your system has a supported AHCI controller then you do not need to load the Intel RST driver during the operating system." So I'm confused.
My System SpecsSystem Spec
.

15 Jan 2016   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

So, has Windows 7 installed successfully or not? Exactly what error do you get when updating?

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
16 Jan 2016   #5
Benteke

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Golden View Post
So, has Windows 7 installed successfully or not? Exactly what error do you get when updating?

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
It's installed but like I alluded to earlier I cannot receive updates & I've tried everything to remedy that but to no avail. Here is my original post with errors listed and CBS.zip Win7 update error

In the meantime, I figured I should probably focus on installing Win7 properly (without resorting to Msoobe)
I'll log onto my Win computer & download the tool you suggested.


Thank you, I appreciate the help!
My System SpecsSystem Spec
16 Jan 2016   #6
Benteke

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Golden View Post
Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
Ok, here are the results ------>

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
Windows Product ID: 00359-OEM-8992687-00009
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-3682030559-2308714006-230346597</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>AH550</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.08 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100106000000.000000+000</Date></BIOS><HWID>51BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800009-02-1033-7600.0000-2322009
Installation ID: 020165836871657553951470157282131402665655247656240324
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: XB88W
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/16/2016 2:40:49 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAgABAAAAAwABAAEA6GFsJiaMsMY89M6BUjGoPHXpGhTYw5ghXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			FUJ   		FJNB20D 
  FACP			FUJ   		PC      
  HPET			FUJ   		FJNB20D 
  BOOT			FUJ   		FJNB20D 
  MCFG			FUJ   		FJNB20D 
  SSDT			FUJ   		FJNB20D 
  SSDT			FUJ   		FJNB20D 
  SLIC			FUJ   		PC      
  SSDT			FUJ   		FJNB20D
My System SpecsSystem Spec
19 Jan 2016   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

There doesn't seem to be any issue with the licensing, but unfortunately our regular update guru's (Tom and Noel) only visit infrequently. However, I'll drop them an email and see if they can look at this for you.

Hold tight.
My System SpecsSystem Spec
20 Jan 2016   #8
Benteke

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Golden View Post
There doesn't seem to be any issue with the licensing, but unfortunately our regular update guru's (Tom and Noel) only visit infrequently. However, I'll drop them an email and see if they can look at this for you.

Hold tight.

Thanks for the update... I'll wait a while longer then before resorting the ISO route.
My System SpecsSystem Spec
20 Jan 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
Intel

Hi Benteke,
from MXdiag,
see attached and follow the instructions.


Roy


Attached Files
File Type: txt bad intel.txt (1.7 KB, 10 views)
My System SpecsSystem Spec
20 Jan 2016   #10
Benteke

Windows 7 Home Premium x64 SP1
 
 

Thanks torchwood... Here's the new MGADiag

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
Windows Product ID: 00359-OEM-8992687-00009
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2F82210-C59E-4EEB-B48F-DC7E7A2EE58C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-3682030559-2308714006-230346597</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>AH550</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.08 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100106000000.000000+000</Date></BIOS><HWID>51BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FUJ   </OEMID><OEMTableID>PC      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800009-02-1033-7600.0000-2322009
Installation ID: 004923806022963645616230677791738562078355653064870851
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XB88W
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/20/2016 5:54:13 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAgAAAAAAAwABAAEA6GFsJrodsMZyJs6BUjGoPBoU2MOYIVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            FUJ           FJNB20D 
  FACP            FUJ           PC      
  HPET            FUJ           FJNB20D 
  BOOT            FUJ           FJNB20D 
  MCFG            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SSDT            FUJ           FJNB20D 
  SLIC            FUJ           PC      
  SSDT            FUJ           FJNB20D
My System SpecsSystem Spec
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 Need Help {Win7 Installation on new HDD}




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