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Windows 10 Upgrade from Windows 7 - Repeated Failure, Seeking Help
Problems upgrading to Windows 10 from Windows 7 Home Premium Edition.
My computer spec's:
HP Pavilion P7-1254, AMD A6-3620 APU, Radeon graphics, 2.20 GHz, 8 Gb Ram, 64-bit operating system
Over past 10 days, I have attempted to upgrade to the Windows 10 from its icon on my computer. When W10 icon is clicked, it says my computer and system are suitable, then proceeds to the download of files. This download process takes about +12 hours (on ATT DSL basic), and I have attempted it about 10 times. After continuing problems each time, I searched the Internet for guidance and for others experiencing similar problems (for which there are many). I then proceeded to try these approaches.
Approach A.:
-turned off anti virus programs
-disconnected peripherals, including optical drive, printers, etc.
-turned off other software programs
then attempted upgrade, again without success.
->>downloads taking about 12 hours, then click "Accept terms", > Modern Setup Host has stopped working
error found: Code C190011F
Approach B with A:
ran "Windows Update Troubleshooter" multiple times, in between upgrade attempts, as recommended with each error alert/notice,
then attempted upgrade, again without success.
Approach C:
changed automatic DNS settings to new address, Google Public DNS address (IPv4):
8.8.8.8
8.8.4.4
then attempted upgrade, again without success.
files download, then to Installation... clicked "Accept terms", then, Modern Setup Host Error
again, Error C190011F
ran Windows Update Troubleshooter again, as recommended with each error alert/notice
Detail -
Error Code: 0x80070057
Root Cause: RC_Data Store
Collected file: Check SURLog.cab
Approach D:
Next tried this suggested routine from Windows community website:
Command Prompt (admin)
net stop wuauserv
net stop bits
net stop cryptsvc
ren %systemroot%\System32\Catroot2 Catroot2.old
ren %systemroot%\SoftwareDistribution Software.Distribution.old
net start wuauserv
net start bits
net start cryptsvc
ran upgrade again, result, the Update routine seemed to hang at the "still starting" files download screen, never proceeding to the dialogue window showing download progress.
clicked Windows Update to try again, and again, error C190011F
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What can I do to make the Upgrade work?