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Windows 7: Arrow keys not scrolling in windows explorer

03 Feb 2016   #41
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
I suggest creating a new account and test to see if the arrow key problem exists or not. If yes you can keep the new account and copy everything except some account specific files from the old to the new. Continue testing until you are satisfied all is working correctly then delete the old account. If no difference just delete the new account.

Fix a corrupted user profile
After exhausting the other avenues this would be worth trying.

Quote   Quote: Originally Posted by oscer1 View Post
Quote:
Did you read my last reply? I've tried sfc 3 times, chkdsk /r, system restore etc that was suggested by all the fellas here but nothing worked, checked the hard drive failure sounds but none matches mine. Though I've noticed a driver error in Device Manager for IDE controller but can't find the driver.
try reinstalling the chipset drivers from the dell support site.
I wouldn't believe the bad controller driver would cause the arrow problem.

I looked on the Dell site, but couldn't come up with anything for an IDE controller, especially for other devices, it may help if you ran the system analysis at the Dell link; Could you be more specific, is your machine stock or is this for an extra USB or HDD?

If you still can't find one, you could uninstall the problematic one then restart your machine and see if windows can help with one that is stored on your machine or look for you on the web.
The only other place the driver may be would be in your Dell Factory Image Restore partition, if you have one, and at the present time I would have no idea how to extract it from there or if it is even possible.


My System SpecsSystem Spec
.
03 Feb 2016   #42
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Anak View Post
Quote   Quote: Originally Posted by Ztruker View Post
I suggest creating a new account and test to see if the arrow key problem exists or not. If yes you can keep the new account and copy everything except some account specific files from the old to the new. Continue testing until you are satisfied all is working correctly then delete the old account. If no difference just delete the new account.

Fix a corrupted user profile
After exhausting the other avenues this would be worth trying.

Quote   Quote: Originally Posted by oscer1 View Post
Quote:
Did you read my last reply? I've tried sfc 3 times, chkdsk /r, system restore etc that was suggested by all the fellas here but nothing worked, checked the hard drive failure sounds but none matches mine. Though I've noticed a driver error in Device Manager for IDE controller but can't find the driver.
try reinstalling the chipset drivers from the dell support site.
I wouldn't believe the bad controller driver would cause the arrow problem.

I looked on the Dell site, but couldn't come up with anything for an IDE controller, especially for other devices, it may help if you ran the system analysis at the Dell link; Could you be more specific, is your machine stock or is this for an extra USB or HDD?

If you still can't find one, you could uninstall the problematic one then restart your machine and see if windows can help with one that is stored on your machine or look for you on the web.
The only other place the driver may be would be in your Dell Factory Image Restore partition, if you have one, and at the present time I would have no idea how to extract it from there or if it is even possible.
No its not anything external, its the original internal HDD.
My System SpecsSystem Spec
03 Feb 2016   #43
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Anak View Post
Quote   Quote: Originally Posted by Ztruker View Post
I suggest creating a new account and test to see if the arrow key problem exists or not. If yes you can keep the new account and copy everything except some account specific files from the old to the new. Continue testing until you are satisfied all is working correctly then delete the old account. If no difference just delete the new account.

Fix a corrupted user profile
After exhausting the other avenues this would be worth trying.

Quote   Quote: Originally Posted by oscer1 View Post
Quote:
Did you read my last reply? I've tried sfc 3 times, chkdsk /r, system restore etc that was suggested by all the fellas here but nothing worked, checked the hard drive failure sounds but none matches mine. Though I've noticed a driver error in Device Manager for IDE controller but can't find the driver.
try reinstalling the chipset drivers from the dell support site.
I wouldn't believe the bad controller driver would cause the arrow problem.

I looked on the Dell site, but couldn't come up with anything for an IDE controller, especially for other devices, it may help if you ran the system analysis at the Dell link; Could you be more specific, is your machine stock or is this for an extra USB or HDD?

If you still can't find one, you could uninstall the problematic one then restart your machine and see if windows can help with one that is stored on your machine or look for you on the web.
The only other place the driver may be would be in your Dell Factory Image Restore partition, if you have one, and at the present time I would have no idea how to extract it from there or if it is even possible.
No its not anything external, its the original internal HDD. And I did try reinstalling the chipset drivers.
My System SpecsSystem Spec
.

03 Feb 2016   #44
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
I suggest creating a new account and test to see if the arrow key problem exists or not. If yes you can keep the new account and copy everything except some account specific files from the old to the new. Continue testing until you are satisfied all is working correctly then delete the old account. If no difference just delete the new account.

Fix a corrupted user profile
where were you before man???!!! Turns out the problem was simpler than everybody expected. It was a corrupted user profile indeed, and all folder problems are solved.

But that chirp sound is still there while opening some pics in Windows Photo Viewer.
My System SpecsSystem Spec
03 Feb 2016   #45
oscer1

win 7 64 bit
 
 

is the chirp coming from the laptop speakers? their really only 3 thing that move in a laptop they are hard drive, cd/dvd drive and fan.
My System SpecsSystem Spec
03 Feb 2016   #46
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by oscer1 View Post
is the chirp coming from the laptop speakers? their really only 3 thing that move in a laptop they are hard drive, cd/dvd drive and fan.
Nope, its not from speakers its there even when audio is muted. And I would myself have also known if it was from speakers.
My System SpecsSystem Spec
03 Feb 2016   #47
oscer1

win 7 64 bit
 
 

seems strange only happens some times in Windows Photo Viewer.
My System SpecsSystem Spec
03 Feb 2016   #48
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by oscer1 View Post
seems strange only happens some times in Windows Photo Viewer.
my problems are always strange.
My System SpecsSystem Spec
03 Feb 2016   #49
oscer1

win 7 64 bit
 
 

have you tried opening the pictures in a different program to see if chirps are still their?
My System SpecsSystem Spec
03 Feb 2016   #50
frm242

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by oscer1 View Post
have you tried opening the pictures in a different program to see if chirps are still their?
I would reply for this tomorrow, right now there is a lot of generator noise in house, so I'm unable to hear the chirp or any such low sound.
My System SpecsSystem Spec
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 Arrow keys not scrolling in windows explorer




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