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Windows 7: A black box has appeared on my screen and will not go away.

25 Jan 2016   #1
lsinagra

Windows 7 Professional 64-bit
 
 
A black box has appeared on my screen and will not go away.

Anyone,
I came in to work today and started my computer as normal. I hooked up some new speakers to my computer and noticed a black box on my screen and now I can not get rid of it. There is nothing written in it. I can not selected it, nor can I end it via task manager. I have restarted my computer and preformed a system restore but to no prevail. Any ideas would be great.


My System SpecsSystem Spec
.
25 Jan 2016   #2
dannyk90

Windows 10 Pro
 
 

Try plugging in a different monitor.
My System SpecsSystem Spec
25 Jan 2016   #3
lsinagra

Windows 7 Professional 64-bit
 
 

I plugged in a different monitor and it works just fine. That is not helping me with the current one. The monitor works just fine I can see half of the screen just not where this box is.
My System SpecsSystem Spec
.

25 Jan 2016   #4
lsinagra

Windows 7 Professional 64-bit
 
 

picture of the box


Attached Thumbnails
A black box has appeared on my screen and will not go away.-img_0200.jpg  
My System SpecsSystem Spec
25 Jan 2016   #5
G Force

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by lsinagra View Post
picture of the box
Did you make any new changes to your computer lately?

I would like you to try and boot into Safe Mode.

Restart the machine, tap F8 once the "Shutting down..." dissapears, select "Safe Mode" and press Enter.

Report back if the blackbox is still prevalent.
My System SpecsSystem Spec
26 Jan 2016   #6
dannyk90

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by lsinagra View Post
I plugged in a different monitor and it works just fine. That is not helping me with the current one. The monitor works just fine I can see half of the screen just not where this box is.
I meant to replace the current one.

But now you have uploaded a picture, it looks like a program, try what the other guy said, boot in safe mode, see if it is still there.
My System SpecsSystem Spec
26 Jan 2016   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You can try using MS Sysinternals Process Explorer to see if it can identify the process for that black box.
https://technet.microsoft.com/en-us/...rnals/bb896653

Here is a tutorial showing how to do this:
Error Message - Where Does it Come From
My System SpecsSystem Spec
26 Jan 2016   #8
lsinagra

Windows 7 Professional 64-bit
 
 

All,
The computer will boot in safe mode and the box is not there but when I restart it, there it is. The only new changes to the computer that I have made would be plugging in the new set of speakers.
My System SpecsSystem Spec
26 Jan 2016   #9
dannyk90

Windows 10 Pro
 
 

That tells you it's a program, something is running in the background.

Did you try DavidE's suggestion ?
My System SpecsSystem Spec
26 Jan 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
How long have you had IOBit ?
My System SpecsSystem Spec
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 A black box has appeared on my screen and will not go away.




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