Try to open a file - error: "file does not exist" when it DOES exist


  1. PinkGeologist
    Posts : 1
    Windows 7 64 bit
       New #1

    Try to open a file - error: "file does not exist" when it DOES exist


    I stored some files on my D drive which is an external hard drive ...

    Lately I have had this happen a number of times with totally unrelated files in different places on the D drive.

    I try to open them (in Excel, but I don't think that matters) and I get an errors saying the file does not exist and to make sure it wasn't deleted or renamed ...

    However, if I copy that file to folder on my desktop it works just fine.

    Is this a hardware problem with my external drive? It is not true of all the files ... for instance there are say 19 similar files in a folder and maybe 2/3 of them give me errors while 1/3 do not.
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  3. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #2

    Welcome PinkGeologist.

    Just a shot in the dark.Try running this Microsoft Fix it and check whether it resolves the problem. https://support.microsoft.com/en-in/...nd_folder_diag Select the option to fix the issue automatically (recommended). ( You don't lose anything if it finds no problems. Atleast we shall know the problem lies somewhere else.)

    Note: On how MAT (Microsoft Automated Troubleshooting ) works see here. Do give it a reading.https://support.microsoft.com/en-us/kb/949109
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