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Windows 7: Desktop Icon Graphics Missing

10 Feb 2016   #1
willum08

Windows 7 Home Premium
 
 
Desktop Icon Graphics Missing

Hi,
I have a recurring problem on my Acer Travelmate P253 Laptop which is running Windows 7 Pro 64 bit SP1 OS with 4GB RAM.

Every now and then when booting up, the desktop Icon graphics are missing. The Icon text is present and also the Icons in the Quick Launch bar are missing although if I float the mouse pointer in the Quick Launch bar, I can see small transparent boxes where the icons would normally be. If I click on the Icon text on the desktop, or the transparent boxes in the Quick Launch bar, the actions start as normal. Also, when viewing a folder such as C: again any icons which would normally be displayed, are absent but clicking on the Icon text, opens the target file or folder. Clicking on the Windows Orb, instead of opening the Start Menu, does nothing.

I've carried out virus and Malware searches using AVG and Malwarebytes and run CCleaner - no viruses or Malware were found.

From some research I've done in the past, I understand that this may have something to do with 'explorer.exe' so I opened Task Manager (via CTRL/ALT/DEL) and under the Processes tab, I ended the 'explorer.exe' process and then restarted it but this did not fix the problem. I've carried out a 'sfc /scannow' but it did not report any errors.

Having done some further research, I did the following :
Rebuilt the Icon cache using a program called 'Icon Cache Re-builder.
Running Microsoft Fixit Center.
Restoring to an earlier point.
Starting in Safe Mode.
Using the Recovery option on a Windows 7 Pro CD.

None of these actions fixed the problem....

The only solution I have is to restore the C: drive from an image on an external USB drive. However this means that I have lost some files..... I normally create a C: Drive image about once a month.

I would really appreciate some help to find a solution to this annoying problem...


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