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Windows 7: Windows 7 won't shutdown properly

14 Feb 2016   #1
web

Windows 7 Ultimate 64bit
 
 
Windows 7 won't shutdown properly

Hi all just recently windows 7 64 bit pro wont shut down, it does all the normal stuff monitor turns off etc. but my tower just stays on as if something is still doing something...... I've scanned it to death for viruses don't think its that, because I dual boot win 10 and that's ok shuts down restarts etc.

I did have an issue in device manager AMDA00 interface had a downward arrow on it read somewhere to disable until was fixed but this made no difference with my shutdown problem ?

also in the regedit thing its set to 0, any ideas (feels like win 7 is under attack off late )


My System SpecsSystem Spec
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21 Feb 2016   #2
web

Windows 7 Ultimate 64bit
 
 

did I post this in wrong place ? ..... I still got problem, tried msconfig deleted all start ups still no joy any ideas anyone ? cheers
My System SpecsSystem Spec
21 Feb 2016   #3
BorisTheAnimal

Windows 7 Home Premium
 
 

Hi web, what does happen when you select shut down in W7? Like you said that the screen shuts off but that is your doing, right?
My System SpecsSystem Spec
.

21 Feb 2016   #4
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by BorisTheAnimal View Post
Hi web, what does happen when you select shut down in W7? Like you said that the screen shuts off but that is your doing, right?
Hi thanks for reply Boris, not sure what u meant, but maybe I didn't explain enough, ok so I shut down, things start to shut down as normal pc monitor goes off, but my pc tower doesn't shut down, lights still on fans still running for ever, until I hold start button to stop
My System SpecsSystem Spec
21 Feb 2016   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

If you have Fast Startup enabled in Win 10 I would disable that and see if it makes a difference.

Do you have a Restore Point or Backup Image from before the problem started ?
My System SpecsSystem Spec
22 Feb 2016   #6
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by DavidE View Post
If you have Fast Startup enabled in Win 10 I would disable that and see if it makes a difference.

Do you have a Restore Point or Backup Image from before the problem started ?

Fast Startup in windows ten is disabled made know difference still wont restart or shut down from windows 7
My System SpecsSystem Spec
22 Feb 2016   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Run a System File Check (Option Two) to make sure you don't have any errors that can't be corrected.
SFC /SCANNOW Command - System File Checker

When you re-boot Win 7 look at Event Viewer to see if there are any recent errors listed that might help.

This tutorial may help with shutdown issues:
Shut Down - View Details of Last Shutdown of Computer
My System SpecsSystem Spec
14 Mar 2016   #8
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by DavidE View Post
Run a System File Check (Option Two) to make sure you don't have any errors that can't be corrected.
SFC /SCANNOW Command - System File Checker

When you re-boot Win 7 look at Event Viewer to see if there are any recent errors listed that might help.

This tutorial may help with shutdown issues:
Shut Down - View Details of Last Shutdown of Computer
Hi DavidE been really busy of late thanks your reply I think I've done what you suggested above results below but didn't find any thing wrong I don't think



above image is a representative of a big list nothing out the ordinary

My System SpecsSystem Spec
14 Mar 2016   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Hi web,
That looks good to me, i don't see any problems, so my suggestions didn't help

Give this a try if you haven't already:
When you shutdown Win 7 and the monitor turns off but the PC is still running (lights on and fans running),
Instead of holding the power button to turn the PC off, turn the monitor on to see what/if anything is displayed.
My System SpecsSystem Spec
14 Mar 2016   #10
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by DavidE View Post
Hi web,
That looks good to me, i don't see any problems, so my suggestions didn't help

Give this a try if you haven't already:
When you shutdown Win 7 and the monitor turns off but the PC is still running (lights on and fans running),
Instead of holding the power button to turn the PC off, turn the monitor on to see what/if anything is displayed.
not sure if monitor turns off maybe just in "power saving mode" least that's what it said when I turned off on again manually
My System SpecsSystem Spec
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