| Windows 7: Uninstall Didn't Complete |
16 Nov 2009
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#1 | | |
Uninstall Didn't Complete I uninstalled an AverMedia card and software, but it didn't completely clean out the registry entries. Now I get errors on system startup in the event logs. There is no uninstaller program any longer, and all freeware uninstallers don't even see AverMedia. Registry entries still exist, as I've searched for them, but I don't know how to rid of them. Below are the event failures: The AVerMedia AVerTV Tuner service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. The AVerMedia AVerTV MPEG Crossbar (Dual-Input) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. The AVerMedia AVerTV MPEG Encoder service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. The AVerMedia AVerTV MPEG Video Capture (!) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
At least I would like to disable Windows even attempting to start these.
Attached are some of the reg entries: | My System Specs |
| System Manufacturer/Model Number Home built OS Windows 7 CPU Core Duo Motherboard Gigabyte Memory 4gig Sound Card on board Monitor(s) Displays Dell |
16 Nov 2009
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#2 | | |
Not sure if you have checked this HKEY_Local_Machine>Software>Microsoft>Windows>CurrentVersion>Uninstall. My bad if you have.
There is a tool called Windows Install Clean Up. That's pretty good. Try it. | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T60 OS Windows 7 Ultimate 64Bit CPU GenuineIntel Intel(R) Core(TM) DuoCore T2400 @ 1.83GHz Motherboard Intel(R) 82801G (ICH7 Family) Memory 2.00 GB Graphics Card Mobile Intel(R) 945 Express Chipset Sound Card SoundMAX Integrated Digital HD Audio Monitor(s) Displays ThinkPad Display Screen Resolution 1400x1050 Keyboard Standard Keyboard Mouse HID-compliant Mouse Hard Drives 100Gb SATA Internet Speed Cable Broadband - 54Mbps Other Info Intel(R) PRO/1000 PL Network Connection
11a/b/g Wireless LAN Mini PCI Express Adapter |
16 Nov 2009
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#3 | | |
aem - Thanks for the response. I think this is actually part of the problem. There is no entry in HKEY_Local_Machine>Software>Microsoft>Windows>CurrentVersion>Uninstall so any UnInstall program doesn't find an report it.
I tried the Windows Clean Up, and just like all the freeware applets, none find AverMedia installed. Also, as the AverMedia directories are now gone, the uninstall program is as well. All that's left behind are Reg entires, and somewhere in the reg Windows 7 at startup tries to load the drivers.
Even all the reg cleaners don't find and remove these entries.. like TuneUp, Reg Defrag, etc..
It looks like they would have to be removed manually..... ouch... I think I could live with orphaned reg entries as long as I can find a way to keep Windows 7 from trying to load the drivers (for a board no longer in the machine!). | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 CPU Core Duo Motherboard Gigabyte Memory 4gig Sound Card on board Monitor(s) Displays Dell |
16 Nov 2009
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#5 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
I would reinstall the program and then uninstall it with Revo uninstaller ( Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems ). But use the advanced (fourth) option. That will allow to remove all registry entries and stray files that the program uninstaller left behind. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
16 Nov 2009
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#6 | | |
Sadly, it's looking like the drivers might have come from either a MS update, or from a Driver Update package; like PCPITSTOP. The divers openly available are v.1.0.6.12 (& .14), but the ones in my registry are v.1.0.6.24, dated 11-8-2006. (see: AVerMedia AVerTV AvStream Audio Capture - Driver Download - PC Pitstop Libraries)
So, I can't get drivers for this version to try to re Install. I've tried the ones I have (v.1.0.6.12), but it doesn't uninstall all the new version reg entries.
I'm hosed if I can't find the updated drivers....
I would still like to have Windows 7 stop trying to load the drivers and throw event log errors (as in my original post). Does anyone know what reg entry has the drivers loaded, and how to comment out the lines in that entry? | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 CPU Core Duo Motherboard Gigabyte Memory 4gig Sound Card on board Monitor(s) Displays Dell |
16 Nov 2009
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#7 | | |
Here's an example of the driver failing to load event: | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 CPU Core Duo Motherboard Gigabyte Memory 4gig Sound Card on board Monitor(s) Displays Dell |
17 Nov 2009
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#8 | | |
If all fails you can do a system restore? | My System Specs | | System Manufacturer/Model Number Lenovo ThinkPad T60 OS Windows 7 Ultimate 64Bit CPU GenuineIntel Intel(R) Core(TM) DuoCore T2400 @ 1.83GHz Motherboard Intel(R) 82801G (ICH7 Family) Memory 2.00 GB Graphics Card Mobile Intel(R) 945 Express Chipset Sound Card SoundMAX Integrated Digital HD Audio Monitor(s) Displays ThinkPad Display Screen Resolution 1400x1050 Keyboard Standard Keyboard Mouse HID-compliant Mouse Hard Drives 100Gb SATA Internet Speed Cable Broadband - 54Mbps Other Info Intel(R) PRO/1000 PL Network Connection
11a/b/g Wireless LAN Mini PCI Express Adapter Uninstall Didn't Complete problems? All times are GMT -5. The time now is 10:29 PM. | |