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Windows 7: Windows 7 Hangs On Starting Windows Screen

06 Mar 2016   #1
gtiboy

Windows 7 64Bit
 
 
Windows 7 Hangs On Starting Windows Screen

Hi all, I have a problem with my computer. I recently rebuilt my computer by transferring all parts to a new case.

Since then Windows 7 hangs on boot up at the Starting windows screen, it hangs there for about a minute of two before booting into windows.

At first I thought maybe it could be a hardware problem, perhaps its PSU related, not really sure. Either way I've tried running windows 7 repair disc but as soon as its loaded it doesn't enable me to use the keyboard or mouse to select the options.

What could this problem be? Is this hardware or software related? As my computer was working fine before the transferring parts to a new case.


My System SpecsSystem Spec
.
06 Mar 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
What was it before relocating everything and did you change the cpu cooler or anything else ?
Post some pictures recheck all connections to everything

Most of all fill in your system spec's page as best you can you might also use the link above my signature.
My System SpecsSystem Spec
06 Mar 2016   #3
Empire Software

Windows 7 Professional 32-bit & Windows 10 Professional 32-bit
 
 

run repair disk and use a ps/2 keyboard and mouse if thats not an option use a wired usb keyboard and mouse because wireless tend not to work well with that
My System SpecsSystem Spec
.

06 Mar 2016   #4
gtiboy

Windows 7 64Bit
 
 

Quote   Quote: Originally Posted by Empire Software View Post
run repair disk and use a ps/2 keyboard and mouse if thats not an option use a wired usb keyboard and mouse because wireless tend not to work well with that
I don't have another keyboard to try unfortunately. Keyboard seems to be working fine in windows, but for some reason since this problem has occurred the keyboard doesn't work and there is no mouse cursor. It's like it never initialised them in the first place when going into the repair utility.

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
What was it before relocating everything and did you change the cpu cooler or anything else ?
Post some pictures recheck all connections to everything

Most of all fill in your system spec's page as best you can you might also use the link above my signature.
Hi Thanks, I have now completed my system specs.

No it never happened before the swap over. Only after, On trying to solve the issue I have reseated the CPU, and applied new thermal paste. I reseated the memory sticks and double checked all the cabling and reconnected those.

The only thing I have tried is trying to restore my boot files via command prompt using this:

bcdboot %WinDir% /l en-US

But that hasn't worked either. Just hangs on the starting Windows Screen and stays there for a minute before the windows logo swirls around and then boots into Windows as per normal.
My System SpecsSystem Spec
06 Mar 2016   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are you using the usb port on the motherboard I/O panel on the back of the computer?
If you are using the case usb ports on the case you could have a connection problem.

Case usb ports to motherboard harness and connections.

I would suggest using usb 2.0 ports for keyboard and mouse.
My System SpecsSystem Spec
06 Mar 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Go into your bios and use Optimized defaults and save and exit.
My System SpecsSystem Spec
06 Mar 2016   #7
gtiboy

Windows 7 64Bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Are you using the usb port on the motherboard I/O panel on the back of the computer?
If you are using the case usb ports on the case you could have a connection problem.

Case usb ports to motherboard harness and connections.

I would suggest using usb 2.0 ports for keyboard and mouse.
I was using the motherboard I/O ports, the keyboard and mouse was plugged into the USB 3.0 ports, changed them to the USB 2.0 as you said, and it working fine now, with the windows logo appearing straight away as it should. Thanks for advice! Much appreciated.

Funny how such a silly thing like that can cause the machine to not boot properly. Thought USB 3.0 was backwards compatible?

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Go into your bios and use Optimized defaults and save and exit.
Yeah my bios was set to optizmized. Thanks
My System SpecsSystem Spec
06 Mar 2016   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm glad we could help.
Now check in Device Manager and see if you have the usb 3.0 drivers installed.
If you need them they should be on your motherboard CD.
My System SpecsSystem Spec
06 Mar 2016   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I guess only after startup usb3 is backwards compatible
My System SpecsSystem Spec
06 Mar 2016   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My understanding is once the usb 3.0 drivers are installed they are backwards compatible.
My System SpecsSystem Spec
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 Windows 7 Hangs On Starting Windows Screen




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