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Windows 7: HELP Boxes are blank, how do I repair/restore?

18 Mar 2016   #1
jnylehenderson

Windows 7 Ultimate x64
 
 
HELP Boxes are blank, how do I repair/restore?

OS is Windows 7 Ultimate. Using Windows Basic for Personalized Appearance setting My Help Boxes are blank with no content. Downloaded Windows6.1-KB917607-x64.msu per instructions and still
have no content in Help Boxes.


My System SpecsSystem Spec
.
01 Apr 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome jnylehenderson sorry for the wait and just so I know what you are after could you let me know what your help boxes are as I have no idea what that means.
My System SpecsSystem Spec
02 Apr 2016   #3
jnylehenderson

Windows 7 Ultimate x64
 
 
Answering Support Specifics of kind of Help Boxes

Having no luck with screenshot but the Blank boxes in my post are the Windows Help and Support Boxes accessed by clicking the icon of the white question mark inside a circle that is solid blue within a thin white outer circle. All blank no matter where the icon is clicked.Hope that gives a clear picture now of my issue. Thank you for replying and any help that resolves this.
My System SpecsSystem Spec
.

02 Apr 2016   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

A lot of the help content comes from Microsoft servers via the Internet. Is the machine in question attached to the Internet?
My System SpecsSystem Spec
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 HELP Boxes are blank, how do I repair/restore?




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