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Windows 7: Brand new build PC freeze up

29 Mar 2016   #11
kb24

Windows 7 64 bit
 
 

It mounts images of discs. I use it because I don't have a CD disc drive.


My System SpecsSystem Spec
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29 Mar 2016   #12
kb24

Windows 7 64 bit
 
 

I've executed a clean boot, but the freezing still occurs.
My System SpecsSystem Spec
29 Mar 2016   #13
Lance1

Windows 7 Ultimate, Service Pack 1, 64 bit
 
 

Download and install the latest drivers for you MOBO. One in particular is the chipset drivers. "NOTE" the Microsoft Hot Fix in the chipset section. Under choose your OS Select Windows 7 64 bit.

GA-B150M-DS3H DDR3
My System SpecsSystem Spec
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29 Mar 2016   #14
RogerR

7 x64 Ultimate
 
 

Did you get your graphics card drivers from Windows Update or the manufacturer website? Try a different graphics driver (if one is available) and see if that makes a difference. You should be able to roll back from Device manager without too much grief. I saw a few comments on Newegg about driver issues with this card.
My System SpecsSystem Spec
30 Mar 2016   #15
kb24

Windows 7 64 bit
 
 

Thanks guys for all your help.

Heres a list of everything I've done so far:

1. Download and install all drivers found on Gigabyte's website for my mobo.*
2. Download and install graphics driver found on AMD's website for my card.
3. Booted in safe mode to see if it freezes
=> it still froze
4. Device Manager shows no warning signs
5. Ran memtest for 2 passes with no errors
6. Monitored HWMonitor to see if it was CPU overheating
=> doesn't go past 30C when it freezes
7. Download and install all available windows 7 updates, even the optional ones
8. Here's the errors/warnings in the Event Viewer > Windows Logs > Applications
Hopefully this formats right...
Code:
Errors:
Source			Event ID
WMI			        10
PostgreSQL		        0
SidebySide		        30
CAPI2			        4107

Warnings:
Winlogon		        6000
User Profile Service	1530
I've noticed that when I play Dota 2 it doesn't freeze when I'm playing, which can go as long as 2 hours.
But when I play poker on the Bovada client it tends to freeze?
I'm not sure about this though. Those postgres errors are related to the bovada environment.
But it's also froze when I was browsing on firefox and even just clicking through windows explorer.
Don't know how useful this info might be, just putting it out there.

*I think I may have been installing the wrong driver for my mobo.
When you search on google for the motherboard there are two options and the first one is for the DDR3 version.
I'm pretty sure I've been clicking that link so I think I may have installed drivers for the other mobo version.
I've gone back and reinstalled all the right drivers now though.
Is it fine to overwrite the possibly wrong drivers just like that? Or will there be unexpected problems by doing that?
Do I need to reinstall Win7 and then reinstall the right drivers?
Does installing the wrong drivers harm the hardware?

I think I'll try rolling back the graphics drivers like RogerR said above.
Do I just keep rolling back version by version until I stop freezing?
How far back should I go?
My System SpecsSystem Spec
30 Mar 2016   #16
RogerR

7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by kb24 View Post
But when I play poker on the Bovada client it tends to freeze?
I'm not sure about this though. Those postgres errors are related to the bovada environment.
But it's also froze when I was browsing on firefox and even just clicking through windows explorer.
Don't know how useful this info might be, just putting it out there.
I won't even pretend to understand the bovada environment, but since it is referenced in your error, consider there might actually be a conflict with that SQL database. You might troubleshoot a little in that direction to ensure you have all the prerequisites if you are running it through a browser. E.g. if you end that process, do you still hang in FF?
My System SpecsSystem Spec
30 Mar 2016   #17
kb24

Windows 7 64 bit
 
 

Well, it's froze when the bovada client isn't opened. So i'm not sure if this is the actual cause. I'll try to uninstall it and run my computer without it completely.
Earlier, I didn't post all the errors I got, and I apologize for that. Here they are.


Attached Thumbnails
Brand new build PC freeze up-event_viewer_errors.jpg   Brand new build PC freeze up-event_viewer_warnings.jpg  
My System SpecsSystem Spec
30 Mar 2016   #18
kb24

Windows 7 64 bit
 
 

Ok, I've ran the computer with bovada completely uninstalled along with postgres.

It just froze when i was playing music on youtube, and a LOUD buzzing noise occurred as my computer froze.
My System SpecsSystem Spec
31 Mar 2016   #19
kb24

Windows 7 64 bit
 
 

Well, my last attempt is going to be to re-install the OS. And if it doesn't work, I think I'm going to have to return everything :/...
Thanks everyone for the help.
My System SpecsSystem Spec
31 Mar 2016   #20
SCANNERMAN777

Windows 7 Ultimate
 
 

The reason I suggested to try running your o/s in safe mode is because safe mode only installs the essential drivers to get your o/s up and running. With the o/s operating in the standard "bare bones" mode you can eliminate some of the variables. If everything seems to work well in safe mode then you can make note of those things which do not load in safe mode and test them by disabling one at a time and rebooting. I realize this involves a lot of rebooting but it does seem to be a non-essential/non-compatible driver causing the problem. If you have installed the wrong bios you may need to clear cmos and re-flash your bios with the correct bios update. The manufacture of your motherboard generally will provide this download for free. Simply reinstalling the operating system won't solve this problem if you have flashed your bios with the wrong settings. Above all stay positive In most cases this problem can be fixed!
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