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Windows 7: "COMCTL32.DLL Missing" (Not April Fools!)

01 Apr 2016   #1
Spyderedge

Win. 7, 64 bit.
 
 
"COMCTL32.DLL Missing" (Not April Fools!)

As title suggests I'm getting the comctl32.dll error.

Cause: Google Chrome was slow so I ran Herd Protect. While removing a few things it detected something went wrong.

Info:

-I see this file in System 32 however I'm still seeing this problem. It states file was modified today.

-Several programs won't run because of this. Chrome included.

-Used SFC. It detected corrupt files but could not fix them





Complications:

-No previous system recovery options to restore to. Somehow they got turned off!

-Tried downloading Windows 10, I want to anyway, but it won't install.

Any help that can be offered is welcome, thank you!


My System SpecsSystem Spec
.
02 Apr 2016   #2
Laith

Windows 10 Professional x64
 
 

Hey there!

Shutdown your computer and open it, when you've opened it spam F8 rapidly after the BIOS splash screen has disappeared. Now you will be given several options. Choose Safe Mode and let it load. When you are in Safe mode go to My Computer, right-click your C drive and choose Properties. Now go to the Tools tab and choose Check Now make sure to have ticked Automatically fix file system errors, when it's ticked let the test begin.
My System SpecsSystem Spec
02 Apr 2016   #3
Spyderedge

Win. 7, 64 bit.
 
 

Thanks for the reply. I ran the scan but still no luck....
My System SpecsSystem Spec
.

02 Apr 2016   #4
Spyderedge

Win. 7, 64 bit.
 
 

I also cannot run many of my cleaner scan applications. Could this be a virus rather than a file error?
My System SpecsSystem Spec
02 Apr 2016   #5
Laith

Windows 10 Professional x64
 
 

Open an elevated command prompt and run sfc /scannow.
My System SpecsSystem Spec
02 Apr 2016   #6
Spyderedge

Win. 7, 64 bit.
 
 

The SFC scan is one of the first ones I usually try when things aren't working as they should, and usually it fixes the problem. It detected a corrupt file but couldn't fix it.
My System SpecsSystem Spec
02 Apr 2016   #7
Laith

Windows 10 Professional x64
 
 

Can you please post the SFC log?
My System SpecsSystem Spec
02 Apr 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Not seen/used it myself.
All A/V type progs have
a) a log file,
b) an ignore option (whitelist)
c) a restore option.
d) quarentine folder.

In your case i would use option b, as im assuming that COM.... is > still < in the quarentine folder.

Roy
My System SpecsSystem Spec
02 Apr 2016   #9
Spyderedge

Win. 7, 64 bit.
 
 

Here is the SFC log

My System SpecsSystem Spec
06 Apr 2016   #10
Laith

Windows 10 Professional x64
 
 

This is NOT the SFC log. As it says, in the CMD prompt, "Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log". Attach that file. Also run chkdsk /f /r on an elevated command prompt.
My System SpecsSystem Spec
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 "COMCTL32.DLL Missing" (Not April Fools!)




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