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Windows 7: appinfo service

09 Apr 2016   #1
icebird

win7 ultimate 64bit
 
 
appinfo service

Hello,

I'm noticing that 1.5GB of ram and 25% of cpu is being consumed by svchost.exe and the services tab in task manager shows that aelookupsvc & appinfo are the ones that are related to that svchost.exe. I did some google search about those two services and found that aelookupsvc is important service if there're old softwares in the computer or something like that and since I got none then I disabled it and restarted the computer to see the results but it didn't even minimize the issue as the same 1.5GB ram is still being used by now appinfo service only and when searching on google about appinfo service I was left confused as some said it's an important service and shouldn't be stopped and it was true cause when I disabled it I faced some issues as not being able to run services.exe and I had to boot in safe mode and enable it again (put on manual as it was before) to back to normal again.. But that will leave my problem unsolved

So, is there a fix to stop this appinfo service from consuming the ram without disabling it or something?


My System SpecsSystem Spec
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09 Apr 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Smells like malware to me that service should not be using that much of your resources.
Suggest you download Malwarbytes free, uncheck the free trial, and in the dashboard settings enable rootkit detection.

Roy
My System SpecsSystem Spec
09 Apr 2016   #3
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by icebird View Post
...and the services tab in task manager shows that aelookupsvc & appinfo are the ones that are related to that svchost.exe....
If you sort the services by the column named PID, you will probably find that there are several more services related to that svchost.eve:

appinfo service-capture.png

The next time that you see that much RAM being used by that particular instance of svchost, stop the Windows Update service (wuauserv). If stopping that service drastically lowers the RAM and CPU usage, try these steps: Windows Update - Reset


My System SpecsSystem Spec
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11 Apr 2016   #4
icebird

win7 ultimate 64bit
 
 

Downloaded Malwarebytes and disabled wuauserv service.. Waiting for results
My System SpecsSystem Spec
13 Apr 2016   #5
icebird

win7 ultimate 64bit
 
 

Looks like problem is solved.. Thank you guys
My System SpecsSystem Spec
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