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Windows 7: Can't delete files in Music library, explorer.exe takes up 90% cpu

25 Apr 2016   #1
rubesky

windows 7 home premium
 
 
Can't delete files in Music library, explorer.exe takes up 90% cpu

I am trying to delete some music in the library but explorer just freezes up and takes up 90% of my cpu while doing this

the green bar never finishes

and the files never get deleted
after I end explorer from the task manager, dllhost.exe takes up 25% of my cpu also
even just opening the music library takes up a lot of cpu and I was wondering what this was and how can I delete these files


My System SpecsSystem Spec
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25 Apr 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

First up mate I would run these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 in safe mode
if no go then these
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec
25 Apr 2016   #3
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You are trying to delete your music library - not the music within it which would not be affected anyway.

From your screenshot - path ends with Music.library-ms

See: Library-ms is no longer working - Fix in Windows 7 and 8
My System SpecsSystem Spec
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25 Apr 2016   #4
margrave

Size 12
 
 

In Explorer, navigate ABOVE the offening folder.
Right-click the folder and choose properties.
In the popup dialog, choose the customize tab.
What do you see in the "Optimize this folder for" box.
- General items?
- Documents?
- Pictures?
- Music?
- Videos?
If you choose "General items" and click OK at the bottom, your problem might go away.
My System SpecsSystem Spec
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 Can't delete files in Music library, explorer.exe takes up 90% cpu




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