Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: When printing, print jobs are showing in the print queue as paused.

11 May 2016   #1
spbanzaca

 
When printing, print jobs are showing in the print queue as paused.

I have an end user that is printing to a networked Xerox printer. When he prints, his print jobs automatically show in the print queue as "paused". This only happens on the Xerox. I had him try doing this with a networked HP in his area and it doesn't happen on that printer.

I have removed and reinstalled his driver and device. It appeared to be working then a few days later, it does the same thing. We've even had Xerox flash the printer and reset their printer software on the machine as well. From what I see, most of his print jobs are mostly from Outlook and/or Word. Any thoughts here?


My System SpecsSystem Spec
.
15 May 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello mate now just where did you get the driver form for that printer?? I always use the manufacturers site the Windows feature is for me really not worth it. So what is the model of the Xerox??
My System SpecsSystem Spec
16 May 2016   #3
spbanzaca

 

The driver is from the manufacturer's website. Don't ever get them from anywhere else. The model is a Xerox WorkCentre 5845.
My System SpecsSystem Spec
.

16 May 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm quite a list of downloads form that site and I am not sure which one it is and as amatter of curiosity have you updated any other firmware//


Just to eliminate malware run these if you will please
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
My System SpecsSystem Spec
17 May 2016   #5
spbanzaca

 

Firmware's don't get updated unless absolutely necessary. The firmware updates need to be tested before they run on the environment. The company has a version of firmware that they use and stick with. Not something I agree with, but we have come across updating firmware which has caused issues in the environment after upgrading.
My System SpecsSystem Spec
Reply

 When printing, print jobs are showing in the print queue as paused.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can't print: just says "Error - Printing" in queue
This is a new laptop, Windows 7 Home Premium 64 bit, and I have installed drivers for both my HP Laserjet CP1215 and Canon MP150 (and re-installed quite a few times now too...). Whenever I try and print a document, from WordPad, Adobe Reader, Word, whatever, it just appears in the print queue...
Hardware & Devices
save the print queue
i want new print queue feature thats save the print queue items of last one week, ie we want to reprint something we goto ex-print queue and print from there instead of opening the word or any other program and then clicking on the print icon this way we can reprint the file that we...
General Discussion
Print queue won't clear
I was trying to help someone who could not print. The print queue was present and could not be cleared with the usual cancel operations or by uninstalling and reinstalling the printer software. Any ideas? Do we need to do a repair install of Windows? Could the spooler service be defective? ...
Hardware & Devices
Jobs Stuck in Print queue all standard fixes not workin
Like the title says I have a user printing to an HP 4200 via a print server, and we've tried everything short of a reinstall. Dell e6500 Win 7 Enterprise 64bit We've cleared the print spooler using command line, manually, and Windows troubleshooter. Yes in both the PRINTERS and SERVERS...
Hardware & Devices
Pause all print jobs before printing begins
Hi, I teach computers to people, who have the classes as part of their re-qualifications to get better jobs (so often people with no or very little computer skills, who can be sometimes the most dangerous people around computers). Recently, at the request of school's headmaster, I got printer to...
Hardware & Devices
Win 7 Print Queue won't empty
I have two PCs on which I have installed Win 7 Home Premium. They are both Dell PCs and I have a Dell MFP1600n networked printer plugged into my router. Everything prints fine, but when it's done printing the job won't flush out of the queue. Since it's in the queue, when I reboot both systems,...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App