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Windows 7: I'm getting this error message when I try to start certain software

20 May 2016   #1
mohab

Windows 7 Professional 64 bits
 
 
I'm getting this error message when I try to start certain software

The message says "The procedure entry point ucrtbase.terminal could not be located in the dynamic link library api-ms-win-crt-runtime-|1-1-0.dll"

If I click the Ok button several times, the required software starts up


My System SpecsSystem Spec
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21 May 2016   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Ucrtbase and api-ms-win-crt-runtime-|1-1-0.dll both point to trying to run a windows10 developed program on a machine that does not run with windows 10 as its operating system.

The usual fix to remove these messages is to install: Microsoft Download - Visual C++ Redistributable for Visual Studio 2015 If you do not have it installed already.
And if you do have it installed, it may need this update: KB2999226: Update for Universal C Runtime in Windows
A prerequisite for VS2015 and KB2999226 on Windows7 is to have SP1 installed.

If you are trying to run a valid win10 program you need at least VS2015 and 2999226, but this feels more like a windows10 compatibility problem, KB2999226 is one of the windows updates that is needed to upgrade a win7 machine to win10. VS2015 and KB2999226 are involved with sending telemetry back to Microsoft by using UCRT and the api crt runtimes.

If you are trying to stay away from the win10 upgrade you might have some [kb2999226?], or several of the bothersome win10 updates on your machine and that is what is throwing those messages your seeing; Are you keeping updated with the threads that discuss the ongoing vigilance to keeping the win10 upgrade updates off of one's computer?

If you are trying to keep win7 on your machine and win 10 off go over the list of KBs in the attached snip at the bottom and uninstall any that you find in order to stop the messages: Windows Update - Uninstall an Update

One of the more recent thread's with an updated list of unwanted updates is here: It's time for Microsoft to fix the Windows 7 update slowdowns | Post #145. There is a working hypothesis among win7 users that the win10 upgrade updates are what's causing the slowdowns as you can see, 2999226 makes the list, [Snip attachment courtesy of Lady Fitzgerald's post #145].

I'm getting this error message when I try to start certain software-lfwin10.png


My System SpecsSystem Spec
21 May 2016   #3
mohab

Windows 7 Professional 64 bits
 
 

Man! You guys are real pros, I imaged my hard drive (SSD actually) then installed the Microsoft Download - Visual C++ Redistributable for Visual Studio 2015, restarted and tried to run a program that usially brouht up the error message but I didn't get it this time.

Thanks Anak, your advice was spot on!
My System SpecsSystem Spec
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22 May 2016   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You're welcome mohab, I'm glad I could help.
My System SpecsSystem Spec
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