no system restore nor can i download anything

inletwolf · 01 Jun 2016

i will appoligize in advance if i am posting this in the wrong place, but after looking for over an hour to find a similar topic, here goes

my computer is failing everything

on this computer.

let me give you some specs ( i should've done this earlier)
dell dimension E520 desktop
windows 7 ultimate 32b came preinstalled but i got a disk with it
N Vidia 7300
intel duo core

when i got it, i tranfered my files and programs over w/ a belkin cable

i am probly missing something but i just cannot read, then type and remember what i read

i paid microsoft for phone support..and thats when it all whent to h...lll

i lost all my documents, pictures, videos well i lost my libraries. i have since gotten them back thanks to a tech support from nc

i lost my log-ons except for my admin account, i cant do a ststem restore, now i cant download anything
AND i have that weird certificate virtualapp/didlogical with a user name that is jibberish and a concealed password.

which i googled today and nobody really knows for sure what it is

after i googled it i looked for it in my certificates, and my vault, and it says i do not have access to this file!
i had access yesterday. i am signed on as admin with all rights, because that is the only account that i can log onto. all others say this account has been disabled by group policy

so if anybody followed my jibberish , please help

ignatzatsonic · 01 Jun 2016

It's difficult to follow your explanation, but as a bare minimum, you should try to confirm whether or not you have a malware or virus problem. By downloading and installing any of several decent free applications designed to do just that---Malwarebytes, Avast, Microsoft Security Essentials, Emsisoft Emergency Kit, etc.

inletwolf · 01 Jun 2016

i have all of them on this pc and have run them all, several times. none of them found anything. i am sorry for being all over the place with my post, but i am very confused (and confusing) about what is going on here. it seems like every day i have a new problem.
beleive it or not i am sort of tech savy myself. but just cannot verbalize in writing what is happening

inletwolf · 01 Jun 2016

what exactly is a man in the middle attack and how do you know if you have one?

ignatzatsonic · 01 Jun 2016

If you can't verbalize it and can't download anything, I'd say your best bet is to hand-carry the PC to a competent repairman.

They might try to unfoul your PC and maintain your current installation.

Or they might cut your losses, take the drive down to bare metal, and reinstall Windows. I hope you have your data backed up.

inletwolf · 01 Jun 2016

i didnt say that i "can't" verbalize it, i said i have a hard time verbalizing it. but perhaps if you will ask me direct questions, i could give you direct answers.
jean