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Windows 7: Very specific problem - Booting my computer without a screen

01 Jun 2016   #1
matt77

64 bit
 
 
Very specific problem - Booting my computer without a screen

Ok, so I am new to this forum and I have a very specific and complicated situation with my old laptop running on Windows 7. I will try to explain it as clear as possible, I can handle myself pretty well with computers, but I'm not exactly good with the computer langage. So here it is.

I had a HP laptop for a couple of years and a few months ago the screen broke, but I was still able to access the computer by pluggin it on a screen. However, every time I had to start the computer, I was not able to see any image from both the screen and my laptop screen (of course) until I reached the 'Log In' Menu. So basically, I had to wait on a black screen a couple of seconds until I reached the Log In Menu, and then the information would appear on the screen.

Unfortunately, this is an old computer and there are some problems here and there. Recently, the computer shut down by itself and ever since I am not able to reach the "Log In" Menu, so both screens (my laptop and my TV screen) are not showing the information. It looks like there's a page asking me some information to continue, but I can't see it.

I tried CTRL + ALT + DEL to skip it, I thought it was probably a "Start Windows Normally" kind of page, I tried pressing ENTER too, or just wait. I tried a lot of things actually, but it seems like my laptop is stuck before going to the Log In Menu, and I can't access the information.

SO, my question is: Is it possible to skip the launching process by doing something to go directly to the Log In Menu? I hope I made myself clear, I know it's not a common problem that everyone can answer.

One of my theory is that maybe I had a virus, and my computer is stuck on a 'Blue Screen' so that's why I'm not able to do anything. I'm just trying to find out if there are some things I can try to launch my computer and access the Log In Menu directly (without a screen).

Thanks in advance and don't hesitate if you have additional questions, I understand this might not be very clear.


My System SpecsSystem Spec
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01 Jun 2016   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

There was another guy on here last night who when booting, he could not see anything until he got to the Desktop. He was trying to do as you are and get to the Boot Menu. It turned out that he had two screens connected and because of that he could not see the Boot Screen as it was loading. I am guessing this is your problem also. You have two screens hooked up and for some reason, which I don't know, you can't see the Boot Menu. -- I just thought I would point that out as to the reason you can't see it. == Here is an article to disable your Laptop Monitor so you can use your TV monitor and see the Boot Menu.
How to Disable a Laptop Monitor to Use a Regular Monitor | Chron.com
My System SpecsSystem Spec
01 Jun 2016   #3
matt77

64 bit
 
 

What exactly do you mean by "you have two screens connected"? This might be the problem and it might actually help me to see the booting menu. The problem is that I can't access the computer at all, so I'm not sure I will be able to do what they suggest on the article you shared.

'Step 2
Right-click the Windows desktop and select "Screen Resolution" from the drop-down list. If both monitors aren't already displayed in the new window, click the "Detect" button.'

Thanks I will try to read more into it, this is an old laptop, it has a lot of pictures, music, documents I did not have the time to backup, it's not the end of the world if it's broken, but I sure would like to access the Log In Menu.
My System SpecsSystem Spec
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01 Jun 2016   #4
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by matt77 View Post
What exactly do you mean by "you have two screens connected"? This might be the problem and it might actually help me to see the booting menu. The problem is that I can't access the computer at all, so I'm not sure I will be able to do what they suggest on the article you shared.

'Step 2
Right-click the Windows desktop and select "Screen Resolution" from the drop-down list. If both monitors aren't already displayed in the new window, click the "Detect" button.'

Thanks I will try to read more into it, this is an old laptop, it has a lot of pictures, music, documents I did not have the time to backup, it's not the end of the world if it's broken, but I sure would like to access the Log In Menu.
Didn't you say you had your TV screen attached to the laptop? That is two screens. You need to disable the laptop screen to see the Boot Menu on the TV screen.
My System SpecsSystem Spec
01 Jun 2016   #5
matt77

64 bit
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by matt77 View Post
What exactly do you mean by "you have two screens connected"? This might be the problem and it might actually help me to see the booting menu. The problem is that I can't access the computer at all, so I'm not sure I will be able to do what they suggest on the article you shared.

'Step 2
Right-click the Windows desktop and select "Screen Resolution" from the drop-down list. If both monitors aren't already displayed in the new window, click the "Detect" button.'

Thanks I will try to read more into it, this is an old laptop, it has a lot of pictures, music, documents I did not have the time to backup, it's not the end of the world if it's broken, but I sure would like to access the Log In Menu.
Didn't you say you had your TV screen attached to the laptop? That is two screens. You need to disable the laptop screen to see the Boot Menu on the TV screen.
Oh ok, yes I understand what you mean. Unfortunately it's not so easy when you are stuck on the Boot Menu and you can't see it, I will continue to try some experiment.
My System SpecsSystem Spec
01 Jun 2016   #6
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Does your TV monitor work? Can you use the computer with the TV screen? If so, you should be able to read the link I gave you and disable your laptop display.
My System SpecsSystem Spec
01 Jun 2016   #7
matt77

64 bit
 
 

Quote   Quote: Originally Posted by bigmck View Post
Does your TV monitor work? Can you use the computer with the TV screen? If so, you should be able to read the link I gave you and disable your laptop display.
I'm sorry if I was not clear, yes my TV monitor does work, but I cannot use the computer with the TV monitor, this is where the problem is. There's nothing appearing either on my laptop monitor or on the external TV monitor, so it is not possible for me to do the Step 2 on the link you sent. (Which require to access the desktop menu from what I read).

Right now I'm on my other laptop which is fully functional, but I can't do much on the broken laptop except trying to skip the Boot Menu with my keyboard and a black screen.

I hope this is a bit more clear.
My System SpecsSystem Spec
01 Jun 2016   #8
TrustMe

 
 

On some laptops you have to hold down the Function key (Fn) and press one of the F1 to F12 keys to get an external monitor to work. Look on all your F keys and see if one has a picture of a monitor. On my laptop I have to hold down the function key and then press F10 once to get the external monitor to work. If I press F10 a second time (while holding down the function key) the external monitor goes black and the laptop screen is on. If I press it a third time the picture is back on the external monitor.

Do a google search of your laptop's model number and see if it works this way.
My System SpecsSystem Spec
02 Jun 2016   #9
matt77

64 bit
 
 

Quote   Quote: Originally Posted by TrustMe View Post
On some laptops you have to hold down the Function key (Fn) and press one of the F1 to F12 keys to get an external monitor to work. Look on all your F keys and see if one has a picture of a monitor. On my laptop I have to hold down the function key and then press F10 once to get the external monitor to work. If I press F10 a second time (while holding down the function key) the external monitor goes black and the laptop screen is on. If I press it a third time the picture is back on the external monitor.

Do a google search of your laptop's model number and see if it works this way.
Yes I can see that it's F4 on my laptop but it doesn't seem to work when I try it.

In fact, after I tried a couple of times I started hearing a beeping sound when I was pressing keys on my laptop, which is probably not a good sign.

It looks like I might have a virus and I can't get through the Boot Menu. That's what I think at least.
My System SpecsSystem Spec
02 Jun 2016   #10
matt77

64 bit
 
 

Just a thought here, I can still use my CD player, let's say I try to put a Windows 10 Installer CD in there, is it possible to install Windows 10 and still have access to my files afterwards? I guess it's possible, but I'm not sure I will be able to install Windows 10 without a screen to look at ...

Like I said haha, just a thought. I'm a bit desperate at this point but I guess I will bring the laptop to an expert and see if I can retrieve the hard drive.
My System SpecsSystem Spec
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 Very specific problem - Booting my computer without a screen




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