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Windows 7: Windows Search Index not working

04 Jul 2016   #21
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

This jogged my memory about dependencies:
Quote:
it gave a new error message of 'some services stop automatically if they aren't in use by other services or programmes'
It wouldn't hurt to open Services; A short refresher on how to get there.
  • >Go to Start Orb click on Run in the right panel and type/copy/paste services.msc
  • >Click on OK,
  • >When open go to and right click on Windows Search then click on Properties, when open click on the Dependencies tab.
  • >Check to see if the DCOM Process Server Launcher and the RPC Endpoint Mapper are both set to Started Status and Startup Type is Automatic.
  • If you need to make any changes go to either entry there in Services, then right click >Properties > General Tab.
  • Reference: My Windows Search service is set to Started , Automatic (Delayed Start).
Windows Search Index not working-si4.png


Related:
Ranger4, LevelBest; Did I miss the fact that you have an SSD installed?? I don't see it anywhere in this thread or your system specs, perhaps it's in another thread of yours that Ranger4 saw??


I just noticed; Looking at your system specs I see you only have Windows 7 Home Premium 64 Bit listed, and not Windows 7 Home Premium Service Pack 1 (SP1) 64 Bit.
  • Do you have SP1 installed and it is an error of omission that you do not have it listed correctly in your specs?
The reason I ask is, I am going to offer this website: Black Viperís Windows 7 Service Pack 1 Service Configurations | Black Viper | www.blackviper.com to help you make sure your Services are set correctly and under which column to look.

To cut the clutter you can go to the Show/hide Columns button to the top right of the lists, click on it and deselect the operating system columns you don't need. You will also note there is no entry for RPC Endpoint Mapper, but its executable path [-k rpcss] is the same as Black Viper's Remote Procedure Call [RPC] entry.

After covering as much ground as we have, one of the last items I can think of would be to create a new User Account in case there is a corruption problem with the one you're using, Option One or Three, you can't use two because Home Premium doesn't have a group policy editor: User Account - Create You would need at least a standard or administrator account not guest.
For later if you decide to: How to Delete a User Account in Windows 7

The "last item?" a Repair Install




My System SpecsSystem Spec
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04 Jul 2016   #22
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

@ Anak. No, you did not miss anything. I just asked as the OP's hard Drive listings is a bit vague & I thought he may have a SSD installed.

He has replied & he doesn't, so sorry if I caused any problems.
My System SpecsSystem Spec
05 Jul 2016   #23
LevelBest

Windows 7 Home Premium 64 Bit (Service Pack 1)
 
 

Hi

I had checked those dependencies before, but I've re-checked them and all are ticked to automatic or automatic delayed, as appropriate.

I had to google hard drives and SSD! As far as I am aware I have a standard hard disc drive (screenshot attached).

Yes I do have service pack 1 installed. I'll update specs.

I've taken a look at the Black Viper link and (unless I've misunderstood this) it says that indexing on W Home Premium is not installed by default as 'search' replaces it.

http://www.blackviper.com/windows-services/indexing-service/
I have a Sony Vaio which also runs Windows 7 and it was purchased for the sole purpose of storing docs/pics/music and it's never been linked to the net. I've compared settings on both and noticed that on the Vaio, under 'indexing' in 'programmes and features' the tickbox (for indexing) is unticked! Would that kinda fit with indexing not be installed by default?

If I search for something via the start orb on the Vaio it does return results including word documents etc whereas this doesn't happen on the Samsung. On the Samsung, if I go into explorer and bring up C drive, users/my name it will bring up system files and word/excel documents, so it is performing some sort of search, it's just not giving me the same results searching via the start orb. I think as a workaround, I'll just search that way.

Thanks Anak for your patience and input, it's much appreciated.

LevelBest


Attached Thumbnails
Windows Search Index not working-capture-service-pack-1.gif   Windows Search Index not working-capture-winodws-experience-5-july-16.gif  
Attached Images
Windows Search Index not working-capture-samsung-harddrive.gif 
My System SpecsSystem Spec
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05 Jul 2016   #24
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Okay on the first three...Ranger4, my apologies if I sounded frantic.

No, you understood correctly, the terminology got blurred sometime between Vista and Win7. It's a "You like to-may-toes, and I like to-mah-toes" kinda thing.

It's always there but yes, making that tick in Features completes the install.

You're welcome, I'm just a little disappointed that we couldn't solve this issue for you. Some setups are like that, you can throw the book at a problem and nothing will help, but I would consider a repair install because some of your option boxes have tabs missing and others have areas greyed out, that or a new user profile but that's your call if you want to go any further.



Edit:
I have since found out that LevelBest has tried a new user profile so I'm withdrawing that part of my guidance.
Anak
My System SpecsSystem Spec
06 Jul 2016   #25
LevelBest

Windows 7 Home Premium 64 Bit (Service Pack 1)
 
 

Hi

I found on the net last night that the problem of documents not showing up in searches using the 'start orb' is acknowledged by Microsoft to be a bug with Windows 7. Info below

How To Fix Windows 7 Search Problems

There is a hotfix available which I've had emailed to me but it comes with several warnings about not being fully tested etc, and given my recent problems which have now been resolved, I'm reluctant to try it, given that I can still search via C:users etc.

So I think I'll call it day with very many thanks for your help.

LevelBest
My System SpecsSystem Spec
06 Jul 2016   #26
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Here is Microsoft's page: The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2 , that says the same thing but offers a bit more information.

You could try the manual fix, I went looking at my: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\ Key and it did not have the {ef87b4cbf2ce4785-8658-4ca6c63e38c6} sub-key. If you have it and do try fixing it remember the backup drill.

I need to make an edit on my previous post and then I'm going to also call it a day.


Edit:
After some further thinking on the matter of this hotfix; The sub-key {ef87b4cbf2ce4785-8658-4ca6c63e38c6} may have been placed by a well intentioned security update and was never superseded [think removed] by later updates in Windows attempt to fix it.
My System SpecsSystem Spec
07 Jul 2016   #27
LevelBest

Windows 7 Home Premium 64 Bit (Service Pack 1)
 
 

Hi

Yes, I saw that potential fix regarding the registry key. I had in fact exported the registry in order to try it but when I went in there, I didn't have that key. Am real glad for your confirmation that your computer didn't have that key either.

I don't suppose MS will role out an update to fix the problem now but you never know.

Many thanks again for your help.

LevelBest
My System SpecsSystem Spec
07 Jul 2016   #28
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You're welcome, its been my pleasure,

You're probably gonna hate me but I found a link describing a search problem because of permissions, if you want to look into it, it's here: http://Windows 7 Search Problem Solved!!! | www.ams.jhu.ed

Sounds logical, but tedious in comparing which folders/files have the System Read attribute.
It would be easy to run a CMD in an elevated prompt to view the attributes of all the Folders and Files on your HDD, but I'm a bit rusty in my CMD verbiage and I'd hate to give you one less it strips or changes your attributes. Then there'd be He** to pay.
My System SpecsSystem Spec
07 Jul 2016   #29
LevelBest

Windows 7 Home Premium 64 Bit (Service Pack 1)
 
 

I know I was comparing permissions on the Vaio with the same on the Samsung, I can't remember exactly what files/folders but all seemed the same.

I think we've gone as far as we can now and the reason I didn't want to try the hotfix was just in case it caused a new problem. To be honest, given the amount I've done to the computer in terms of downloading software to scan, test and run things for the other, now resolved problem, I feel fortunate not to have caused any new problems (as I know can happen).

Today has been the first day I've logged on in almost three months and not be searching, testing, investigating etc, so really overall I'm well happy!

All the best to you.

LB
My System SpecsSystem Spec
07 Jul 2016   #30
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

And, all the best to you too!

Steve
My System SpecsSystem Spec
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