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Windows 7: Windows 7 Stuck on Shutting Down Screen

02 Jul 2016   #11
d4rkm4n

Windows 7 Ultimate x64
 
 

Btw, I just found out that my laptop only stuck on shutting down if I'm playing games from Steam.

I got two games installed:
-Dota
-Rocket League

If I just open Steam but not playing games, it will shutdown normally but if I play the games, it will stuck on shutting down screen.

Steam were closed in both cases before the I shutdown the laptop.

There is no different processes between both cases after steam were closed.

It was OK before, not sure what happen.


My System SpecsSystem Spec
.
02 Jul 2016   #12
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Suggest: Enable Verbose Status Messages when shutting down:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System

Create a new New DWORD Value verbosestatus. Give it a value 1. This will enable Verbose Status Messages. To disable these messages give it a value 0 or simply delete the created key. Exit Registry.
Windows 7 Stuck on Shutting Down Screen-verbose.jpg
Then when you shutdown you might see what part is taking some time.

Also enable fast shutdown tweaks including Option 2 Step 5

Shut Down -Speed Up


My System SpecsSystem Spec
02 Jul 2016   #13
d4rkm4n

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Callender View Post
Suggest: Enable Verbose Status Messages when shutting down:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System

Create a new New DWORD Value verbosestatus. Give it a value 1. This will enable Verbose Status Messages. To disable these messages give it a value 0 or simply delete the created key. Exit Registry.
Attachment 388900
Then when you shutdown you might see what part is taking some time.

Also enable fast shutdown tweaks including Option 2 Step 5

Shut Down -Speed Up
Tried the regedit, it showing stopping services for like 1 second then still stuck on shutting down..

Done the tweaks too.
My System SpecsSystem Spec
.

02 Jul 2016   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

If your system specs are correct,
Unless your running Malwarebytes PRO, you do not have a true anti-virus.

Suggest you run a scan with Malwarebytes, (enable rootkit detection)
Then run
ESET on-line scan.

Malware tends to phone home on system shutdown.

Roy
My System SpecsSystem Spec
02 Jul 2016   #15
d4rkm4n

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
If your system specs are correct,
Unless your running Malwarebytes PRO, you do not have a true anti-virus.

Suggest you run a scan with Malwarebytes, (enable rootkit detection)
Then run
ESET on-line scan.

Malware tends to phone home on system shutdown.

Roy
Actually, I tried to run MBAM with rootkit detection but keep getting this error:

"Error: malwarebytes was unable to load the anti-rootkit driver. Error code:20026"

Any idea?
My System SpecsSystem Spec
03 Jul 2016   #16
d4rkm4n

Windows 7 Ultimate x64
 
 

Btw, I ran the MalwareBytes Anti-Rootkit and nothing came up clean.

EDIT:
ESET Online Scan also show up clean.
My System SpecsSystem Spec
04 Jul 2016   #17
d4rkm4n

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
04 Jul 2016   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please help me d4rkm4n; you have got me confused.

1. In your system spec your Windows 7 is Ultimate.
2. In your picture (post #4) it shows Windows 7 Enterprise.
3. I don't see anything in your thread about W-10.

Therefore I'm not understanding how this helped.


https://www.reddit.com/r/Windows10/c..._to_the_sleep/
My System SpecsSystem Spec
04 Jul 2016   #19
d4rkm4n

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Please help me d4rkm4n; you have got me confused.

1. In your system spec your Windows 7 is Ultimate.
2. In your picture (post #4) it shows Windows 7 Enterprise.
3. I don't see anything in your thread about W-10.

Therefore I'm not understanding how this helped.


https://www.reddit.com/r/Windows10/c..._to_the_sleep/
Sorry for that.

1. My early system is Windows 7 Ultimate when this problem occurs.
2. In the shutdown picture is from internet, since I cant SS from Shutting Down screen.
3. I upgraded to Win 10 with the hope the problem will be gone but its not, its been a week. I love my windows 7 but still, the keyword Window 10 pointed me to that thread.

Hope that clears all.
My System SpecsSystem Spec
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 Windows 7 Stuck on Shutting Down Screen




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