Windows 7 Stuck on Shutting Down Screen

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  1. Posts : 16
    Windows 7 Ultimate x64
       #1

    Windows 7 Stuck on Shutting Down Screen


    Hi guys.

    So when I shutdown my windows 7, its always stuck on shutting down screen. What might causing this and how to fix this problem?

    I tried:
    https://www.youtube.com/watch?v=BS6aBQ-mpTE

    Thanks.
      My Computer


  2. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Anyone can assist me on this?
      My Computer


  3. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #3

    When it enters the Shut Down mode, do you see a black screen that has 2 buttons on it, one saying "Force shut down" & the other saying "Cancel". If this is the case select the "Cancel" button & when the desktop resumes, Right Click on the Task bar & select Start Task Manager, click on the Applications tab & see what is still open. You can also click on the other tabs that might give you a clue as to what is holding back Shut Down.
      My Computer


  4. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Ranger4 said:
    When it enters the Shut Down mode, do you see a black screen that has 2 buttons on it, one saying "Force shut down" & the other saying "Cancel". If this is the case select the "Cancel" button & when the desktop resumes, Right Click on the Task bar & select Start Task Manager, click on the Applications tab & see what is still open. You can also click on the other tabs that might give you a clue as to what is holding back Shut Down.
    I dont get any black screen, just direct to this but its stuck there like forever.

      My Computer


  5. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #5

    When you get the Shutting Down screen as above, have you tried hitting "Ctrl, Alt, Delete" at the same time? Then follow Ranger4 instructions above. That will give you a clue hopefully. Let us know what happens.
      My Computer


  6. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #6

    bigmck said:
    When you get the Shutting Down screen as above, have you tried hitting "Ctrl, Alt, Delete" at the same time? Then follow Ranger4 instructions above. That will give you a clue hopefully. Let us know what happens.
    Thanks.

    I tried "Ctrl, Alt, Delete" and "Ctrl, Shift, Esc", both doesnt work.
      My Computer


  7. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #7

    d4rkm4n said:
    bigmck said:
    When you get the Shutting Down screen as above, have you tried hitting "Ctrl, Alt, Delete" at the same time? Then follow Ranger4 instructions above. That will give you a clue hopefully. Let us know what happens.
    Thanks.

    I tried "Ctrl, Alt, Delete" and "Ctrl, Shift, Esc", both doesnt work.
    When you decide to shut down, make sure all open programs etc. are closed & then Right Click on the Task Bar, as I mentioned in Post #3 & see if any programs are still running. If so you will now know which one or ones that have not closed & you can then find out why.
      My Computer


  8. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Ranger4 said:
    When you decide to shut down, make sure all open programs etc. are closed & then Right Click on the Task Bar, as I mentioned in Post #3 & see if any programs are still running. If so you will now know which one or ones that have not closed & you can then find out why.
    I checked right before I shutdown. There is nothing on task manager.

      My Computer


  9. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #9

    Try this now. Do the same thing you just did except click on the Performance Tab. If everything is closed, there should be very little CPU usage.
    Attached Thumbnails Attached Thumbnails Windows 7 Stuck on Shutting Down Screen-capture.png  
      My Computer


  10. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Startup:


    Before shutting down:
      My Computer


 
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