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Windows 7: pc turns off when opening anything thats not firefox

01 Jul 2016   #1
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 
pc turns off when opening anything thats not firefox

Hello. just started having a problem with my pc. Whenever I boot from my main hard drive which is an ssd. When I open anything that's not firefox my pc just goes black. Even if I open chrome It does not shut down but my screen goes black and everything becomes unresponsive. However whenever I boot from the HDD which also has a copy of windows on it of course. I can open programs with no problem and it does not go black? Could it potentially be my ssd that has a defect in it? I will post a video of the issue within the next 10 minutes.


https://www.youtube.com/watch?v=3Tdj3SmV-eM


My System SpecsSystem Spec
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02 Jul 2016   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Can you open Notepad (without the screen going black) if you boot to the safe mode?
My System SpecsSystem Spec
02 Jul 2016   #3
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

I am booted normally right now and I just opened it with no problem as long as I dont open photoshop or a game it seems to be fine
My System SpecsSystem Spec
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02 Jul 2016   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Download/save the latest version of the VideoDriver.
Uninstall the current VideoDriver.
Restart the computer.


At this point. the display should look weird.
(e.g. have a low resolution)

Can open one of the apps that was causing the blank screen?



Install the latest version of the VideoDriver.
Restart the computer.

Can open one of the apps that was causing the blank screen?
My System SpecsSystem Spec
02 Jul 2016   #5
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

lets me try it I already deleted them and installed them but im going to do it again
My System SpecsSystem Spec
02 Jul 2016   #6
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

I deleted the drivers and everything is working im going to install them now
My System SpecsSystem Spec
02 Jul 2016   #7
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

after installing them my issue continues but when they are deleted everything works fine.
My System SpecsSystem Spec
02 Jul 2016   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by bigboi972 View Post
after installing them my issue continues but when they are deleted everything works fine.
If your screen looks OK without them, then that is your answer. There must be a Windows driver that is making things look OK.
My System SpecsSystem Spec
02 Jul 2016   #9
RoasterMen

Windows 10 Pro 64-bit
 
 

You mentioned that as long as you do not open Photoshop or any other game it won't shut down. Maybe it's your power supply not giving enough juice on the card? Most system usually automatically shuts off when there's not enough wattage to avoid damaging computer components (That is, if you have "Automatic Shutdown on Power Failure" on in BIOS).
My System SpecsSystem Spec
02 Jul 2016   #10
bigboi972

Microsoft Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by bigboi972 View Post
after installing them my issue continues but when they are deleted everything works fine.
If your screen looks OK without them, then that is your answer. There must be a Windows driver that is making things look OK.
agreed I believe you are correct. I will just move all my stuff that I want to keep to another hard drive and do a clean install of windows.
My System SpecsSystem Spec
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 pc turns off when opening anything thats not firefox




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