Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Manufacturer error screen looping after restart

18 Jul 2016   #1
mmurray1988

Windows 7 Professional
 
 
Manufacturer error screen looping after restart

Roughly 2 hours ago I went to restart my father's computer to install Windows 7 updates. While restarting, I received the attached image instead of the loading Windows screen. No matter which of the option given it always will loop back to said screen after a brief Windows loading screen.

F1 key loops it back
Delete key gives me an error sound and will not proceed
F12 gives me a BIOS screen, but if I exit it, I am given the same manufacturer screen

His computer is a Gateway SX2802

Gateway SX2802-07 Specs - CNET

Any advice would be greatly appreciated.




Attached Thumbnails
Manufacturer error screen looping after restart-img_20160718_125026.jpg  
My System SpecsSystem Spec
.
18 Jul 2016   #2
Eric3742

Windows 7 x64
 
 

Most probably is Hard disk failure.

The 2 sentence from below, Port 3 Device Error

SATA Port 3 is the Seagate hard disk
Also it mentioned S.M.A.R.T. Cable as Status BAD

Need to remove the Hard disk.
Hence it will always show this screen if you do not remove the BAD HDD.
My System SpecsSystem Spec
18 Jul 2016   #3
Eric3742

Windows 7 x64
 
 

Remove the HDD from SATA Port 3.
You need to open the casing to remove the SATA HDD.

Go to BIOS and select the IDE HDD to primary boot.
Primary boot to IDE HDD which is also Port 3.
Which i think that IDE HDD is primary boot in BIOS setting.
My System SpecsSystem Spec
.

18 Jul 2016   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

It looks as though the hard disk on port 3 has failed, though with you unable to use the delete key to get into BIOS, there may be a fault in the motherboard.

Something that you could try would be to unplug the hard disk and see if BIOS goes any further in the boot sequence. If it does go further, you could try plugging the hard disk into port 1 or 2. It's possible that just port 3 has gone, or as I suggested, there might be a problem with the motherboard since you can't get into BIOS.
My System SpecsSystem Spec
Reply

 Manufacturer error screen looping after restart




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Blue Screen error (not BSOD) after restart
I am onsite IT and I'm writing on behalf of a user. We have a group policy in place where the computers lock after 15 minutes of inactivity. When the user returns to find his laptop in this state, he is able to log back in, but he's unable to reconnect to the network (despite being connected via...
BSOD Help and Support
Stuck on Startup Repair Screen. Keeps looping.
Well here goes. My granddaughter has a laptop with Windows 7 pre-installed. I went to turn it on after charging it and the Startup Repair window comes up. I can't get any System Repair options except for Startup Repair which can not repair the computer automatically. This is the problem details...
General Discussion
Computer crashing: Black screen and looping sound
Hello everyone, I've built my new computer a week ago and I'm having a problem and I need to know ASAP if any part is defective to do a RMA. When I play games, (League of Legends, Cod4,..), my computer randomly crashes on a black screen and a looping bug sound. The monitor says ''Monitor going...
BSOD Help and Support
Random restart and no error screen
Hello! For the past two months or so my PC has been randomly restarting with no notice. This can happen when I'm playing a game, working on a word doc in OpenOffice, or browsing the web using Firefox or Chrome. It displays no error message besides the "Windows did not shut down properly" upon...
BSOD Help and Support
computer looping sound automatic restart computer
acer aspire z5610 i have my computer is on for maybe hour or so then i hear the beep then stop then beep comes back looping sound continues then computer freezes then automatically shutdown restart it self i took it back to acer giving them say problem they did the test but they said they...
BSOD Help and Support
Restart looping
Hello, I am brand new & not a real computer geek. I can normally follow instructions. But, I did not know how to get the report that is ask for in the Posting Instructions. Sorry I failed. I will try to be as clear as possible with what I have done or any info you need. Windows 7 32 bit Full...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App