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Windows 7: Computer won't boot anymore?

23 Jul 2016   #1
OutCognito

Windows 7 Home Premium
 
 
Computer won't boot anymore?

The power to my house went off. I fixed it and turned on my computer again, and the power went off multiple times after that in succession. After the last time my computer no longer boots Windows. I have attempted to start normally (the Windows logo appears and then freezes). I have attempted to repair Windows (it loads Windows files and freezes in a stasis of loading). I have attempted to open in safemode but the drivers stop loading at classpnp.sys. I've even gone into the bios and loaded optimized defaults but still nothing. I'm guessing it's the motherboard? After attempting to repair the usb's lose power so I'm not sure if that would indicate anything. The only thing I haven't tried yet is installing a fresh version of Windows but I don't know where I put my disk and I have a lot of valuable files that I wouldn't be able to transfer at the moment.


My System SpecsSystem Spec
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23 Jul 2016   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Just out of curiosity, did you have the pc plugged into a surge protector?

Could be a bad power supply or

John
My System SpecsSystem Spec
23 Jul 2016   #3
OutCognito

Windows 7 Home Premium
 
 

Yes it is in a surge protector. But the power works for the computer and everything else. Could that still be the problem?
My System SpecsSystem Spec
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23 Jul 2016   #4
genetics73

Windows 7 Ultimate 64 bit
 
 

One suggestion I have would be to procure a disk with any LIVE distribution of Linux. If the computer can boot from the disk and Linux OS is working, then it is not motherboard (which I doubt anyway because you do see the beginnings of booting.) It is more likely, in my view, that your Windows OS is compromised; or that your hard drive is failing.

As to recovering your data - if Linux works, you may be able to copy the necessary files to an external drive; borrow one from a friend. Then, upon reinstalling Windows, you will have the saved files.

In the future, make sure you back up your data, always on an external drive.

Finally, if you are using Windows 7 and still have its activation key, you can use that key to install and activate Windows 10, free of charge, but you must do it before July 29; after that date, you will have to pay for the new OS.
My System SpecsSystem Spec
23 Jul 2016   #5
OutCognito

Windows 7 Home Premium
 
 

Will I be able to restore Windows without the disk? I am not entirely sure where it is.
My System SpecsSystem Spec
23 Jul 2016   #6
genetics73

Windows 7 Ultimate 64 bit
 
 

To install Win 10, you need the activation code that is likely affixed to your machine; you do not need the original disk itself. When you download Win10, as an "iso" file, burn it to a DVD and run installation; when asked for a key, use the Win 7 key. Assuming your hard drive is still functional, you will then be able to recover the data. Win 10 installation will allow you to keep the previous Win OS as "Windows.old" folder, and you should have access to everything in there.

Remember, you have till July 29 to get a free copy of Win 10; after that date, it will cost you about $120.

But, before all this, make sure that your current hard drive is not failing.
My System SpecsSystem Spec
23 Jul 2016   #7
OutCognito

Windows 7 Home Premium
 
 

Okay well I had just tested the Linux OS like you suggested and I am given the option to try it without installing, or installing it. If I try it without installing I am unable to locate any files within my computer itself. If I am not missing something then I will have to try the Windows 10 method then
My System SpecsSystem Spec
23 Jul 2016   #8
OutCognito

Windows 7 Home Premium
 
 

I am unable to transfer files because I do not have permission?
My System SpecsSystem Spec
23 Jul 2016   #9
genetics73

Windows 7 Ultimate 64 bit
 
 

1.Can you see the files at all? I cannot easily guide you through Linux use, but if the files can be seen (even if you cannot open them) that is a good sign.
2.To have permissions in Linux, you need to log in as "root." Some distros allow you to do it on a "LIVE" system, others may not. Also, you must "mount" volumes (partitions) - generally the recent Linux OS distros permit that - to be able to access them. Often, mounting is accomplished by simply double clicking on the partition letter.
My System SpecsSystem Spec
23 Jul 2016   #10
OutCognito

Windows 7 Home Premium
 
 

I can see them. I bought another usb and I am now transferring them over
My System SpecsSystem Spec
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 Computer won't boot anymore?




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