Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Old W7 laptop black startup screen (Toshiba Satellite L350D)

09 Aug 2016   #1
niknak

Windows 7 Home Premium 64-bit
 
 
Old W7 laptop black startup screen (Toshiba Satellite L350D)

Hi. I'm basic computer user posting on behalf of my grandad who lives several hours away. I've been trying to help him by phone but no success so far.

He has Toshiba Satellite L350D running Windows 7. For several days he's met black screen on startup. He's tried a few online suggestions (that I found via Google) that didn't help (hold power 30 secs, hold power 60 secs, remove battery, external monitor, several function keys). A couple of times he found tapping f11 during startup enabled him to use laptop, but that way has since failed to work.

Any other suggestions would be much appreciated.


My System SpecsSystem Spec
.
10 Aug 2016   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello niknak,

Does it appear to try to start normally, before going into a black screen? Does the black screen have a cursor showing?

Try taking out the battery and putting it back in. Then press shift, F8, and the power button at the same time.

Didn't work, try Booting into Safe Mode. Restart PC, start taping the (F8) key to enter Advanced Boot Options menu, select Safe Mode. Once Safe Mode is up running, go to the search box, type System Restore, select a Restore point. Reboot

Didn't work, can you get into the BIOS screen? At Boot start taping the, F12, F10, or F2 key.
Does the Hard Drive show up in BIOS?

Other things to try:

Tell him to pickup the Laptop and listen at the fan vent to see if he can hear the fan running. If he can hear the fan.
Try connecting an external Monitor the Laptop, if no picture. Some Laptops require you to press the FN key, then press the F-key which has a picture of a monitor on it to active the external monitor. Didn't work.

Try removing the battery and AC Adapter, making sure he is grounded. Remove one Memory stick. Put the Battery back in and power up the PC, see if there's a picture now, if not, put the Memory stick back in and remove the other Memory stick, put the battery in again see if there's a picture.

John
My System SpecsSystem Spec
11 Aug 2016   #3
niknak

Windows 7 Home Premium 64-bit
 
 

Thanks for helpful reply. We've tried removing battery but I'll ask him to try it again and the other suggestions you mention and see what happens.
My System SpecsSystem Spec
.

11 Aug 2016   #4
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

OK, great. Just work through the steps with him. Please, keep us informed of your progress.

John
My System SpecsSystem Spec
Reply

 Old W7 laptop black startup screen (Toshiba Satellite L350D)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Toshiba Laptop Will not boot Black screen with Cursor
I have a Toshiba Laptop that will not boot. When it boots up in ANY way will take me a black screen with a cursor. I have run all of the options from repair, all safe modes, and every other option in the f8 menu. It will not even boot up with the Windows 7 install format disk it takes me to the...
General Discussion
Toshiba Satellite laptop has Fuzzy screen when reaching Welcome Screen
Hi, I'm having trouble with the screen on my Toshiba Satellite L775-S7352 when it reaches the Welcome screen on Windows 7 Home Premium 64 bit. This happens while reaching the Windows Welcome screen & sometimes it will reach the desktop before going fuzzy. It boots fine into Safe Mode. ...
Hardware & Devices
Toshiba Satellite always boots to a black screen
OK first off I'm sorry that this ends up being my first post. I work in IT as my day job but I know more about the quirks of machines I've been dealing with for years. Anyway I have a friend with a Toshiba Satellite A665-S5176x and it will look like it's booting fine and then it shows nothing but a...
Performance & Maintenance
Toshiba Satellite Freezing after startup
Hey everyone, I'm hoping someone might be able to give me some advice on what could possibly be wrong with my laptop. I have a Toshiba Satellite L505 with Windows 7 64bit. After starting up and entering the log in screen my computer freezes. I can access and work the computer through safe mode...
Hardware & Devices
Toshiba satellite laptop computer freeze after startup
First of all sorry if i'm posting this thread in the wrong section ( correct me if i'm wrong:() Recently i have installed a game called Command and conquer generals , and Command and conquer generals zero hour after installing it i download a game mods. My toshiba laptop satellite works fine , but...
Hardware & Devices
laptop-satellite c660-120 starts up black screen and movable cursor
its 1 year 7 months old it starts goes to windows error recovery after choosing start windows normally it then goes to black screen and moveable cursor and is stuck their can anyone help me or is it time to get a new laptop?
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App