Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Clean Install constant shut down

11 Aug 2016   #11
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,

Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
https://support.microsoft.com/en-us/kb/3020369
These other links do prompt you to download as soon as you click on them just to give you a heads up

Win-7 32 bit
https://download.microsoft.com/downl...020369-x86.msu
Win-7 64 bit
https://download.microsoft.com/downl...020369-x64.msu

KB3172605
Win-7 32 bit
https://download.microsoft.com/downl...172605-x86.msu

Win-7 64 bit
https://download.microsoft.com/downl...172605-x64.msu
I'd imagine a reset using Option 3 here would help a lot on getting the update system sorted out properly
Windows Update - Reset


My System SpecsSystem Spec
.
11 Aug 2016   #12
Melissa

Windows 7 Home Professional 64bit
 
 

Dear Trashzone,

Your assistance has been amazing.

I proceeded to follow the Option 3 in the reset of Updates as I was in the middle of following the instructions to go to the download page on Microsoft downloads - Windows6.1-KB3033929-x64

What I am observing is the following


Attached Images
Windows 7 Clean Install constant shut down-update-screen.jpg Windows 7 Clean Install constant shut down-update-screen-1.jpg 
My System SpecsSystem Spec
11 Aug 2016   #13
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Melissa View Post
Dear Trashzone,

Your assistance has been amazing.

I proceeded to follow the Option 3 in the reset of Updates as I was in the middle of following the instructions to go to the download page on Microsoft downloads - Windows6.1-KB3033929-x64

What I am observing is the following
Set your update settings to never check then reboot and install it if it won't continue from that spot.
My System SpecsSystem Spec
.

14 Aug 2016   #14
Melissa

Windows 7 Home Professional 64bit
 
 

Dear Forum,

I am at a loss at what to do.

I have attempted the following:

1. After attempted the first suggestion, that did not work and was advised to install another update prior to the link posted. So I reset the updates as outlined in the Tutorial - Windows Update - How to Reset - Option Three

2. Went to control panel - Windows Update - Search for updates - this went for seven hours to no avail.

3. Clean boot - Installed IA64-all-windows6.1-kb3172605. It came up with an error message.

Do I start a new thread? I really wish to have updates operating back to normal.

Any assistance is greatly appreciated by this novice.

Mel


Attached Images
Windows 7 Clean Install constant shut down-update-check-13-08-2016.jpg Windows 7 Clean Install constant shut down-update-message-15-08-2016.jpg 
My System SpecsSystem Spec
14 Aug 2016   #15
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Melissa View Post
Dear Forum,

I am at a loss at what to do.

I have attempted the following:

1. After attempted the first suggestion, that did not work and was advised to install another update prior to the link posted. So I reset the updates as outlined in the Tutorial - Windows Update - How to Reset - Option Three

2. Went to control panel - Windows Update - Search for updates - this went for seven hours to no avail.

3. Clean boot - Installed IA64-all-windows6.1-kb3172605. It came up with an error message.

Do I start a new thread? I really wish to have updates operating back to normal.

Any assistance is greatly appreciated by this novice.

Mel
You are having this issue as you are installing the update for Itanium systems as well as server edtion and not WIN 7 x64 systems.
Use ThrashZones link instead and only download the x64 ones.
https://onedrive.live.com/?authkey=%...A2DC8F8EEEC3C8

You should have picked the one in yellow in your old picture, also don't worry it's an easy mistake.


Attached Thumbnails
Windows 7 Clean Install constant shut down-catalog-kb3172605.jpg   Windows 7 Clean Install constant shut down-updates.png  
My System SpecsSystem Spec
14 Aug 2016   #16
Melissa

Windows 7 Home Professional 64bit
 
 

After receiving that message - I would have to reset the windows Update settings -correct?

I do feel silly that I went to the incorrect option in the Internet Explorer website. Thanks for educating me.
My System SpecsSystem Spec
14 Aug 2016   #17
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Melissa View Post
After receiving that message - I would have to reset the windows Update settings -correct?

I do feel silly that I went to the incorrect option in the Internet Explorer website. Thanks for educating me.
Everyone makes mistakes , I don't get what you mean by what message but I would just set the pc to never check for updates in windows update on the left side then reboot, then install those files, reboot and set the settings back to "check but let me download them" then it should check for updates and just let it look for about ten minutes should find about 400 of them if its a clean install. I have never had to reset anything after a clean install and these files. So I would just try the files and check before doing the reset again.
My System SpecsSystem Spec
15 Aug 2016   #18
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
The only 2 reasons you'd get that message is if KB3020369 is not installed it does need to be installed first,
Or if sp1 is not installed.

Click the Start button and type in the search box
system information
Hit the enter key or click on the same suggestion

You'll land on the system summery page
On the top left click on Edit and Select all
The Edit and Copy

Open a reply here and right click and select Paste.

KB3020369 found some better links for the updates
Win-7 32 bit
https://download.microsoft.com/downl...020369-x86.msu
Win-7 64 bit
https://download.microsoft.com/downl...020369-x64.msu

KB3172605
Win-7 32 bit
https://download.microsoft.com/downl...172605-x86.msu

Win-7 64 bit
https://download.microsoft.com/downl...172605-x64.msu
My System SpecsSystem Spec
15 Aug 2016   #19
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
The only 2 reasons you'd get that message is if KB3020369 is not installed it does need to be installed first,
Or if sp1 is not installed.
Or if they are installing the update for Itanium machines and not the amd x64 platform. I'm pretty sure that is the issue at the moment. Will have to wait for Melissa's reply to know for sure.
My System SpecsSystem Spec
15 Aug 2016   #20
Melissa

Windows 7 Home Professional 64bit
 
 

Sorry for not getting back to the Forum with the information.

I am lowly going through the processes as Sony VAIO Update and some other drivers where not operating and slowly ironing out those issues.
So process of elimination between manufacturer based issues versus Microsoft.

If you are informing me that there are some 400 updates - I am assuming pending the speed of the lap top etc -- may take some time. I have removed the first update downloaded for the Itanium machines.

I have done a clean boot again - on restart attempted to install Update KB3020369 first as per advised above.

Hopefully this is the information required.

Thank you Forum.
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEALTH-PC
System Manufacturer Sony Corporation
System Model VPCEB46FG
System Type x64-based PC
Processor Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz, 2667 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. R1170Y8, 28-Jan-11
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Stealth-PC\Stealth
Time Zone W. Australia Standard Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.86 GB
Available Physical Memory 1.03 GB
Total Virtual Memory 11.7 GB
Available Virtual Memory 5.95 GB
Page File Space 5.86 GB
Page File C:\pagefile.sys
My System SpecsSystem Spec
Reply

 Windows 7 Clean Install constant shut down




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How can I do a clean erase of my SSD to clean install Windows 7?
I think I have a virus or malware and have been unable to get rid of it after many tries, and I am having multiple problems with this home built computer running Windows 7Pro 64bit. I installed a retail version of Windows 7Pro 64bit and I have my original installation disk. I want to do a clean...
Installation & Setup
Shut Down Windows - Change "Install Updates and Shut Down" as Default
How to Change "Install Updates and Shut Down" as Default Choice in Shut Down Windows Dialog This will show you how to manage whether the Install Updates and Shut Down option is allowed to be the default choice in the ALT+F4 Shut Down Windows dialog and Start Menu "Shut Down" power button...
Tutorials
Shut Down Windows - Enable or Disable "Install Updates and Shut Down"
How to Enable or Disable "Install Updates and Shut Down" Option in Windows 7 This will show you how to enable or disable the Install Updates and Shut Down shield on the Start Menu "Shut Down" power button and option in the ALT+F4 Shut Down Windows dialog box for users in Windows 7 when...
Tutorials
Constant shut downs, bsod's, and stop errors...
I've had issues with this computer for over a year now. My friend bought it in 06' or 07', and gave it to me near the beginning of '10 I believe. This computer has become so unbelievably unreliable. I've replaced the 2 c drive twice, had the operating system re-installed several times, and it...
BSOD Help and Support
Problem with clean install: constant rebooting
I've got a problem with my recently bought (retail) Windows 7 home premium, which fails to install correctly (I've read the tutorial). I had XP and want a clean install. I booted via the dvd using the 64-bit version, chose languages etc. (step 3 in the tutorial) and custom install (step 6). I...
Installation & Setup
Constant BSOD on Clean Install of 7100
Keep getting error 0x00000124 Details: Happens at random when using computer any where from 30seconds after i log on to 20 mins. Can stay idle for as long as i keep it on. pleas help:cry: ill provide any information i must have left out
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App