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Windows 7: windows gets squirrely after laptop has warmed up

15 Aug 2016   #11
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

I spend a lot of time helping in multiple threads and three other websites. When I came back to your thread, I looked a your last comments; you said, you had reinstalled the OS, but the overheating problem was still there... just not as much. I then referred to the System Specs you had in your profile.

Please, download Speccy as requested earlier, use this utility to update your System Specs. Then upload a Screenshoot of Speccy results here, we can go from there.

Screenshots and Files - Upload and Post in Seven Forums

John


My System SpecsSystem Spec
.
15 Aug 2016   #12
reble

windows 7 home premium 32 bit
 
 
windows gets squirrely after laptop has warmed up

Here is the Speccy screen capture of this HP Compaq Presaio C700 laptop.

Quote   Quote: Originally Posted by AmericanPharaoh View Post
I spend a lot of time helping in multiple threads and three other websites. When I came back to your thread, I looked a your last comments; you said, you had reinstalled the OS, but the overheating problem was still there... just not as much. I then referred to the System Specs you had in your profile.

Please, download Speccy as requested earlier, use this utility to update your System Specs. Then upload a Screenshoot of Speccy results here, we can go from there.

Screenshots and Files - Upload and Post in Seven Forums

John


Attached Images
windows gets squirrely after laptop has warmed up-speccy.jpg 
My System SpecsSystem Spec
16 Aug 2016   #13
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello Reble,

Sorry, for the delay.

Thanks, for posting the Speccy results.

In reviewing this thread, I see you have not addressed many of my questions. For me/us to properly diagnose the issues your having with your Presario C700 Laptop, I/we need you to answer my/our questions or we go nowhere with getting your issue resolved in a timely manner.

Speccy results show your Laptop is running very hot. The amount of memory installed is not adequate to property run Windows 7. A 32-bit system is only capable of running a maximum of 4GB of Ram. Windows 7 needs a minimum of 3GB of Ram to properly run. You have 2GB of Ram installed, not enough.

Zone Alarm is a resource hungry program, and should not be used on your system. You would be better off to use a light weight AV with Windows Firewall. This will help considerably with your limited amount of system resources.

Please, go to Crucial.com, download the memory scanner, then post the results here.
Welcome to Crucial USA

Questions:

1. Do you know your Laptops history? Did you buy it used or upgrade the operating system to Windows 7 yourself?

2. What method are you using to reinstall your OS, from a HDD partition, Installation OEM software from your System Builder, store purchased OEM software, or a Windows ISO installation?

3. After you reinstalled the OS, what programs have you added back? This is important.

We will need to look into Device Manager and MSCONFIG more later.

4. Do you use a Malware program?

5.Do you have any external USB devices attached to your Laptop?

To address your earlier question in regards to your CPU being overclocked. The answer is no, without going into the details, your Laptop is not capable of adjusting CPU speed.

Please, address each question to the best of your ability, thanks.

John
My System SpecsSystem Spec
.

16 Aug 2016   #14
Holmes177

Windows 7 Home Premium 64 bit
 
 

I'm curious as to what is running in the background. Check you CPU performance. You can use a windows gadget or Cont/Alt/Del, to open task manager. If you have no desktop pgms running, cpu usage should be at or near zero. IF it is running at 50-100%, then turn off automatic updates(or close the pgm that is hogging the cpu) and reboot. Also, 2GB of RAM is plenty for W7, 32bit, for normal office and browsing. I see W7, 32bit, computers all the time with 1 GB of RAM, in fact, quite a few of the cheapy laptops came OEM with only 1GB. Granted, they would perform better with at least 2GB
My System SpecsSystem Spec
17 Aug 2016   #15
reble

windows 7 home premium 32 bit
 
 
windows gets squirrely after laptop has warmed up

1st I went to Crucial.com I couldn't find a "memory scanner" prog. I found "Crucial Advisor tool" and "Crucial System Scanner" tool. I thank you for the link. Now I found a place that has memory for this laptop. I had found locally 2 matching sticks of memory 2gb each 2rx8 pc2-6400s-666-12-f0. I stuck those memory in and this laptop fummed, squawked and beeped like R.2.D.2. (from StarWars) strung out meth.
Questions,

1. I got the laptop from a pawn shop with a OEM version of Win7 home 32bit on it. There was a pile of useless prog's on it so I wiped the partition clean and installed my Win7 home 32bit.

2. I got my Win 7 Home 32 bit setup disks from Walmart.

3. I have a lot of games and prog's. But maby a hand full are ever installed in any given time.

4. Yes I have Malware program

5. I have a 250gb HDD in a external USB case, a optical cd/dvd drive in a USB case, and a b/w laser jet printer plugged into 1 powered USB hub going into one of the laptop's USB ports


Quote   Quote: Originally Posted by AmericanPharaoh View Post
Hello Reble,

Sorry, for the delay.

Thanks, for posting the Speccy results.

In reviewing this thread, I see you have not addressed many of my questions. For me/us to properly diagnose the issues your having with your Presario C700 Laptop, I/we need you to answer my/our questions or we go nowhere with getting your issue resolved in a timely manner.

Speccy results show your Laptop is running very hot. The amount of memory installed is not adequate to property run Windows 7. A 32-bit system is only capable of running a maximum of 4GB of Ram. Windows 7 needs a minimum of 3GB of Ram to properly run. You have 2GB of Ram installed, not enough.

Zone Alarm is a resource hungry program, and should not be used on your system. You would be better off to use a light weight AV with Windows Firewall. This will help considerably with your limited amount of system resources.

Please, go to Crucial.com, download the memory scanner, then post the results here.
Welcome to Crucial USA

Questions:

1. Do you know your Laptops history? Did you buy it used or upgrade the operating system to Windows 7 yourself?

2. What method are you using to reinstall your OS, from a HDD partition, Installation OEM software from your System Builder, store purchased OEM software, or a Windows ISO installation?

3. After you reinstalled the OS, what programs have you added back? This is important.

We will need to look into Device Manager and MSCONFIG more later.

4. Do you use a Malware program?

5.Do you have any external USB devices attached to your Laptop?

To address your earlier question in regards to your CPU being overclocked. The answer is no, without going into the details, your Laptop is not capable of adjusting CPU speed.

Please, address each question to the best of your ability, thanks.

John
My System SpecsSystem Spec
17 Aug 2016   #16
RoasterMen

Windows 10 Pro 64-bit
 
 

It needs internal cleaning or there was no thermal compound on the processor.
My System SpecsSystem Spec
17 Aug 2016   #17
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello,

Yeah, System Scanner... that's it, not Memory Scanner. LOL

So, the 2 sticks you picked up are working, or are you saying your getting beep codes after installing them? If so, return them, run the Crucial Scanner, and order the Ram sticks from them... their guaranteed. Once you have your new Ram up and running like a screaming banshee. Let us know if there is any noticeable improvement in speed.

The next step would be to uninstall Zone Alarm and replace it with MSE. Update it, and run a full system scan. Choose English and Windows 7 32-bit from the list.
https://support.microsoft.com/en-us/...tials-download

Good point by Roasterman. When you opened the Laptop case earlier to clean out the fan vent; did you use canned air to blow everything out? Did you apply new thermal paste?

Install a utility to monitor CPU fan speed. This way you can see if fan speed is increasing to cool down CPU when it starts getting hot. You should also be able to hear the fan speed up as it attempts to cool the CPU.

Another, good point by Holmes177 to check Task Manager for programs causing high CPU usage.

John
My System SpecsSystem Spec
19 Aug 2016   #18
reble

windows 7 home premium 32 bit
 
 
windows gets squirrely after laptop has warmed up

I am getting beep codes but the beeps don't conform to any known pattern and Windows is lock up in a boot loop. Windows get to the screen just before the Windows password is asked for. and turns around and boots from the start again when that match set of memory is in.

I downloaded the "Crucial Scanner" and ran it. All I get is a brief flash of the DOS cmd screen and the following text pops up.
----------------
<html><head>
<!-- saved from url=(0014)about:internet -->
<script language='JavaScript'><!--
function postForm(){
frmMain.action= 'http://www.crucial.com/webapp/wcs/stores/servlet/ScannerProcessCmd';
frmMain.submit();}
function timedRefresh(timeoutPeriod) {
setTimeout("location.reload(true);",timeoutPeriod);
}
--></script></head>
<body onload='javascipt:timedRefresh(3000);'>
<form id='frmMain' name='frmMain' action='' method='POST'>
<div align='center'><img src='http://images.crucial.com/wcsstore/CrucialSAS/images/scanner-loading.jpg' class='boxborder'></div>
<input type='hidden' name='ScanData' value=''><input type='hidden' name='ScanType' value='E'><input type='hidden' name='ScanStatus' value='E'>
<input type='hidden' name='appName' value='CrucialScan.exe'>
<input type='hidden' name='ComputerType' value='PC'>
</form>
</body></html>
---------------
And that's it. I tried downloading 2 times. I had a bit of trouble del the Crucial Scanner the 1st time. I got a message saying I couldn't del the Crucial Scanner because it was still open and running. I went into task manager > processes to stop the prog from running. When I did that I got a blue screen crash. I wasn't able to capture the blue screen with the camera in my cell phone. Anyways Windows is back up and running at 110% . I found the problem. There was a problem with a few of the files for my HP Photosmart plus B209a inkjet printer. I had to del the whole shooting match for the inkjet printer and re-install the whole ball of wax, new, for the printer. Windows, prog's and Firefox are screaming along with no delays now.

Just for curiosity sake. I have this laptop a HP Compaq Presario C700 and a HP compaq Presario CQ56. Which laptop is better the C700 or the CQ56? The CQ56 has the Windows 7 sticker on it just bellow the keyboard on the right side. The C700 has the Vista product install number on the bottom. 1 of the 2 laptops is going to my 11 yr old nephew for Christmas. I just can't make up my mind as to which 1.

Quote   Quote: Originally Posted by AmericanPharaoh View Post
Hello,

Yeah, System Scanner... that's it, not Memory Scanner. LOL

So, the 2 sticks you picked up are working, or are you saying your getting beep codes after installing them? If so, return them, run the Crucial Scanner, and order the Ram sticks from them... their guaranteed. Once you have your new Ram up and running like a screaming banshee. Let us know if there is any noticeable improvement in speed.

The next step would be to uninstall Zone Alarm and replace it with MSE. Update it, and run a full system scan. Choose English and Windows 7 32-bit from the list.
https://support.microsoft.com/en-us/...tials-download

Good point by Roasterman. When you opened the Laptop case earlier to clean out the fan vent; did you use canned air to blow everything out? Did you apply new thermal paste?

Install a utility to monitor CPU fan speed. This way you can see if fan speed is increasing to cool down CPU when it starts getting hot. You should also be able to hear the fan speed up as it attempts to cool the CPU.

Another, good point by Holmes177 to check Task Manager for programs causing high CPU usage.

John
My System SpecsSystem Spec
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 windows gets squirrely after laptop has warmed up




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