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Windows 7: Unable to enable password on lock screen

14 Aug 2016   #1
User16457

Windows 7 Professional x64
 
 
Unable to enable password on lock screen

Hi all,

I recently look my computer to a technician for a repair, and they ended up reimaging it. I provided them with my password so they could make the necessary changes and they disabled the password on the lock screen.

The problem I've encountered since getting my computer back is I cannot re-enable the lock screen password.

I followed the instructions on Screen Saver Password Protection -Enable or Disable and so far I am not having any luck.

Does anyone know how I could re-enable the lock password?


My System SpecsSystem Spec
.
14 Aug 2016   #2
Brink

64-bit Windows 10 Pro
 
 

Hello User16457,

You might also check to see if you may also need to enable require a password on wakeup.

Password - Require on Wakeup
My System SpecsSystem Spec
14 Aug 2016   #3
User16457

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello User16457,

You might also check to see if you may also need to enable require a password on wakeup.

Password - Require on Wakeup
Thanks for the reply,

The option to change "Require a password on wakeup" is currently greyed out. The current setting is "yes."
My System SpecsSystem Spec
.

14 Aug 2016   #4
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Just a left field suggestion

Have you checked that your account still has a password assigned, I have known technicians to simply remove the password at the start of working on the system to simplify things and forget to re-apply it when completed

Just check that your user account and also check that the setting to require all users to need a password is set to on
My System SpecsSystem Spec
14 Aug 2016   #5
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by User16457 View Post
Quote   Quote: Originally Posted by Brink View Post
Hello User16457,

You might also check to see if you may also need to enable require a password on wakeup.

Password - Require on Wakeup
Thanks for the reply,

The option to change "Require a password on wakeup" is currently greyed out. The current setting is "yes."
In addition to what Nigel posted, are you able to change this using OPTION TWO?
My System SpecsSystem Spec
14 Aug 2016   #6
User16457

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Just a left field suggestion

Have you checked that your account still has a password assigned, I have known technicians to simply remove the password at the start of working on the system to simplify things and forget to re-apply it when completed

Just check that your user account and also check that the setting to require all users to need a password is set to on
Thanks, this was it. Looks like the password had been removed entirely and creating a new one worked.
My System SpecsSystem Spec
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 Unable to enable password on lock screen




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