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Windows 7: Startup Repair- windows cannot repair; Stuck in restart loop

21 Aug 2016   #1
dragongirl92

Windows 7 Home Premium
 
 
Startup Repair- windows cannot repair; Stuck in restart loop

Hi,

I am unable to start up my laptop (Windows 7 Home Premium). TOSHIBA Satellite C660-1J6
It is stuck in a loop of 'attempting to repair this computer', which is unsuccessful and restarts.
There are no restore points to use.
I have received the BSOD which disappears quickly during startup.
I am able to start up in Safe Mode - however when I get to the login screen, the mouse and keyboard do not work.

I would highly appreciate any help or advice with this.
I am happy to reinstall windows as I have everything backed up. However I am unsure how to do so as I do not have a CD.

Kind regards


My System SpecsSystem Spec
.
21 Aug 2016   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Firstly, a Windows 7 install disc is a dvd, not a cd.

You would have to find a working PC to download a Windows 7 Home Premium Service Pack 1 Iso File, either 32 or 64 bit, let`s assume you need 64 Bit.

After you have downloaded the iso file you have to burn it to a dvd at no faster then x4 speed. So the PC has to have a dvd burner and you`s need a blank dvd.

Everything you need is in the following links.

https://www.heidoc.net/joomla/techno...-download-tool

Free ISO Burner

Clean Install Windows 7

You can also use a usb stick to put the iso file on using Rufus. The usb stick must be at least 4 GB in size.

https://rufus.akeo.ie/

You must also have a readable key on your COA to activate windows after you install it.

You will also have to install at least your network/ethernet drivers to get online. Then get your other drivers, and run Windows Update, which will take a long time, sometimes 24 hours.

Have more questions, just ask


Attached Images
Startup Repair- windows cannot repair; Stuck in restart loop-coa-certificate-authenticity.gif 
My System SpecsSystem Spec
21 Aug 2016   #3
dragongirl92

Windows 7 Home Premium
 
 

Hi, thank you very much for your reply. I was indeed referring to the install disc, and incorrectly called it a CD. Apologies.

My remaining characters of theKey sticker on my laptop is somewhat faded. However, I can try identifying it. Is there another way of finding my Key number other than the sticker?

Thanks
My System SpecsSystem Spec
.

21 Aug 2016   #4
RogerR

7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by dragongirl92 View Post

My remaining characters of theKey sticker on my laptop is somewhat faded. However, I can try identifying it. Is there another way of finding my Key number other than the sticker?

Thanks
There are programs out there that do just that. Speccy is useful for other things as well.
My System SpecsSystem Spec
22 Aug 2016   #5
dragongirl92

Windows 7 Home Premium
 
 

Hi RogerR

Thank you for your response.

I cannot access Windows as it does not go beyond login page to use programs such as Speccy.

Regards
My System SpecsSystem Spec
22 Aug 2016   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Below is a link to a thread similar to your problem.
Read through it, there are some "creative" ways you could try to see if you can read the key on the COA Sticker.

Also, is there any key you can press at bootup to possibly do a factory recovery from a hard drive recovery partition ?

Recovering Windows Product Key
My System SpecsSystem Spec
22 Aug 2016   #7
dragongirl92

Windows 7 Home Premium
 
 

Hi DavidE,

Thank you for your response! I will check out the link.

It is worth mentioning
- I am able to start up in Safe Mode, However when I get to logon screen the keyboard and mouse do not work. (built in, not wireless or usb)
- When I select System Image Recovery on System Recovery Options, and 'search for a driver' I am able to see my files and folders are present and there is a folder called HDD Recovery - I wonder if it is possible to take advantage of that?

I have copied the HDD Recovery folder into an external hard drive in case it would be useful?

Regards
My System SpecsSystem Spec
22 Aug 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi DragonGirl,
As its a lappy, it will have the built-in Restore to factory settings.
(note you will need to back-up any personal data).
http://forums.toshiba.com/tshb/attac...sersManual.pdf

see page 11

Roy
My System SpecsSystem Spec
22 Aug 2016   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by dragongirl92 View Post
- When I select System Image Recovery on System Recovery Options, and 'search for a driver' I am able to see my files and folders are present and there is a folder called HDD Recovery - I wonder if it is possible to take advantage of that?
I downloaded the manual for the TOSHIBA Satellite C660-1J6 and i couldn't find any info on doing a factory recovery
Perhaps someone else with Toshiba experience can be more helpful.

It looks like @torchwood just found info in the Toshiba forum
My System SpecsSystem Spec
22 Aug 2016   #10
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by dragongirl92 View Post
Hi DavidE,

Thank you for your response! I will check out the link.

It is worth mentioning
- I am able to start up in Safe Mode, However when I get to logon screen the keyboard and mouse do not work. (built in, not wireless or usb)
Try using your Arrow Keys or Tab Key
My System SpecsSystem Spec
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