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Windows 7: W-7 will not shut down

26 Aug 2016   #1
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
W-7 will not shut down

When the SHUT DOWN is toggled the screen goes off (as normal) but the computer keeps running. Holding the START button on the case (which usually shuts it down) will not shut it down. Unplug the computer and it stops (naturally). Plug it in and it begins running again (but no start up). Have managed a couple times to get it to restart and it works normally. Still when SHUT DOWN it keeps running..
Problem is: cannot get access on start-up to the MACRUM REFLECT boot disk.
Any Ideas? THANKS


My System SpecsSystem Spec
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27 Aug 2016   #2
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Maybe more background would be helpful

Hmm? I purchased a rechargeable flashlight NITECORE HM20 that came with a USB cable for recharging. Manual stated it could be charged from computer or a USB power supply device. Plugged this into the computer USB and computer functioned normally- until I tried to shut it down. That is when it shut down but the fan and case lights would not stop running. Unplugged- OFF. Re-plugged- ON, fan and case lights on but no start up. Can not get it to start up again since last post. The Computer has a modular KINGWIN MACH-1 700w PS in it, seriously doubt it has problems. Thinking maybe something was cross-threaded by the USB charge operation? Since discovered the flashlight will charge from a KINDLE wall plug power supply, so that is what will be used in the future.
Any thoughts appreciated..
My System SpecsSystem Spec
27 Aug 2016   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Many goodie devices come with a USB connection but that doesn't mean they will work plugging into a Windows 7 computer.

Some how, some way that goodie device is telling Windows 7 not to shut down while charging.
I personally would never plug in such a goodie device into any computer.

You could try something like this to do this kind of charging.

https://www.amazon.com/Poweradd-6-Ou...arging+station
My System SpecsSystem Spec
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27 Aug 2016   #4
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Many goodie devices come with a USB connection but that doesn't mean they will work plugging into a Windows 7 computer.

Some how, some way that goodie device is telling Windows 7 not to shut down while charging.
I personally would never plug in such a goodie device into any computer.

You could try something like this to do this kind of charging.

https://www.amazon.com/Poweradd-6-Ou...arging+station
Great advice, albeit a little late Actually, the light has functionality problems that are unrelated to the USB charging, so it is going to be returned.

That aside; any suggestions to correcting the problem? I am thinking I will verify the power supply is working properly with a voltmeter. If so, I will pick up a SSD and try to reload the w-7 system on a clean drive. Hopefully, the MB is ok and that will take care of it.. (I am no GURU- just feel my way along!)
My System SpecsSystem Spec
27 Aug 2016   #5
Eric3742

Windows 7 x64
 
 

Take note that some USB devices may affect the computer from Shutdown.

Try to remove it before doing Shutdown.

Also do note that some USB devices may affect the computer from Booting.

If the USB devices, mainly some external HDD, may not able to stop, but it do allow it to Shutdown.
Then remove the USB devices.

Should this happen, do note which devices are affecting the computer from shutting down &or booting on.

These devices may include USB hub.
One USB hub crash my computer, upon slot in to the computer USB port.

My advice is not to use devices not related to computer, as it may take some resources from the computer.

Charging may take long time using computer.
Light is best use directly at the power supply as similar in charging the mobile handset.
Or using the external power bank, after all, power bank are getting cheaper by days.
My System SpecsSystem Spec
27 Aug 2016   #6
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
GOOD Advice

Quote   Quote: Originally Posted by Eric3742 View Post
Take note that some USB devices may affect the computer from Shutdown.

Try to remove it before doing Shutdown.

Also do note that some USB devices may affect the computer from Booting.

If the USB devices, mainly some external HDD, may not able to stop, but it do allow it to Shutdown.
Then remove the USB devices.

Should this happen, do note which devices are affecting the computer from shutting down &or booting on.

These devices may include USB hub.
One USB hub crash my computer, upon slot in to the computer USB port.

My advice is not to use devices not related to computer, as it may take some resources from the computer.

Charging may take long time using computer.
Light is best use directly at the power supply as similar in charging the mobile handset.
Or using the external power bank, after all, power bank are getting cheaper by days.
Thanks ERIC; Think I missed the window of opportunity when it managed to startup yesterday. Won't do it again! Think I'm down to a clean HDD and a fresh system reload.
My System SpecsSystem Spec
28 Aug 2016   #7
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Power supply voltages check ok. Wiped the current system HDD and was able to load a fresh copy of W-7 Ultimate. After finishing reload found it would RESTART in the proper manner. SHUT DOWN through proper on-screen manner. Noted fans and lights still running after system shut down. Unplugged power to reconnect the second drive with MACRUM REFLEX system copy on it and found fans and lights to be still running when re-plugged in. Would not boot up- Hard shut-down (panel power switch) still would not work.

Know power supply could possibly be intermittent, but believe in most cases if it is not burned out and is working it could be assumed to not be defective and not be an 'on again-off again' situation?

Ideas form GURUS, THANKS!
My System SpecsSystem Spec
28 Aug 2016   #8
idahjo

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Apparently it does not ring a bell with anyone. It seems to me that possibly the power button on the case, which is hooked to the MB, and has to work a control circuit of some sort that got fried by the 'goodie' device. If that is the case, it should account for it being stuck in ON and possibly keeping it from posting? If so, maybe the posting is intermittent which allowed for the fresh w-7 reload.. Pardon and misuse of terminology.
My System SpecsSystem Spec
28 Aug 2016   #9
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

Just when a PC power supply turns on and off is controlled by one wire, from the motherboard to the PSU. So the first thing I would try, related to the mobo, is to remove all power from the system.
Then remove the cmos battery and check its voltage. If it's below 3.0vdc, then replace it, but do not put the battery back in for at least a half hour, to give the cmos plenty of time to drop down to zero.

If your problem is truly in the motherboard, that just might fix it.

Good Luck!
My System SpecsSystem Spec
28 Aug 2016   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Any advice I would give would fit under this category.

Quote:
Great advice, albeit a little late
I surly don't want that to happen again.
My System SpecsSystem Spec
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 W-7 will not shut down




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