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Windows 7: Laptop will not start up

06 Sep 2016   #1
dave1234

64
 
 
Laptop will not start up

Hi,

My laptop (windows 7) will not boot. I get a screen (image 1) and if I chose start windows normally then it just returns this screen, if I chose the repair option I get a blank dark (but lit) screen and after 5 minutes I see a grey screen (image 2) I can move the cursor but that is all I can do.

I have tried to restart in safe mode but this just returns me to the image 1 screen./

Has anyone had this before and if so how did you resolve it thanks for your help in advance

David




Attached Thumbnails
Laptop will not start up-img-20160906-wa0007.jpg   Laptop will not start up-img-20160906-wa0008.jpg  
My System SpecsSystem Spec
.
06 Sep 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
That don't look good
Do you have a dvd with your version of windows on it ?
You can get one if not easily with this
https://www.heidoc.net/joomla/techno...-download-tool

On a laptop remove the battery
Hold down the power button for about 1 minute
Then reconnect and start up.
My System SpecsSystem Spec
06 Sep 2016   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello my two cents we need more system specs and just how old is this machine??
System Info - See Your System Specs

You could a have a look through this too Troubleshooting Windows 7 Failure to Boot

I would even guess at the drive going bad too if so then I would get the data you want off asap see this

BOOTABLE UBUNTU
Make a bootable Ubuntu disk Get Ubuntu | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.

If the Ubuntu boots ok then the problem is definitely Windows based. .


Attached Thumbnails
Laptop will not start up-ubuntu-screen-x2.png  
My System SpecsSystem Spec
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07 Sep 2016   #4
dave1234

64
 
 

thanks for the replies guys. I will try these methods this evening and hopefully one of them works.

Thanks again David
My System SpecsSystem Spec
07 Sep 2016   #5
pippox0

Windows7 Pro
 
 

Quote   Quote: Originally Posted by dave1234 View Post
Hi,

My laptop (windows 7) will not boot. I get a screen (image 1) and if I chose start windows normally then it just returns this screen, if I chose the repair option I get a blank dark (but lit) screen and after 5 minutes I see a grey screen (image 2) I can move the cursor but that is all I can do.

I have tried to restart in safe mode but this just returns me to the image 1 screen./

Has anyone had this before and if so how did you resolve it thanks for your help in advance

David
You need to use Windows7 Install DVD and select repair option.
It seems that boot process is damaged.

If you are able to boot the computer , then make a backup ...
See Ya


My System SpecsSystem Spec
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