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Windows 7: Boot failure: "Reboot and Select proper Boot device...

14 Sep 2016   #1
renaldafeen

Win 7 Pro 64-bit
 
 
Boot failure: "Reboot and Select proper Boot device...

Win 7 Pro 64-bit SP1 system (ASUS P9X79 PRO LGA 2011, Crucial SSDs) began failing to boot
after a system lockup while using Chrome. System was current with all MS updates. No
response to Alt-Ctrl-Del or front panel reset switch. Required a power-down.

Upon booting up after the preceding lockup, normal BIOS initialization was followed by the message: "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" and the system refused to boot into Windows.

Ultimately, I used Paragon to restore a relatively recent disk image backup and things were essentially back to normal. During a restart a few days later, following AVG update, the above boot failure occurred again. This time image restore did not fix the problem. The SSD was recognized by the BIOS and Paragon, but could not be made bootable. The above message appeared whenever the system attempted to use it to boot up.

Previously created Windows Recovery CD turned out not to be bootable (yes, should've tested it after I created it!) and booting up with the original Windows install disc to repair the system produces a message that complains that the version on the disc is not compatible with the installation.

Replaced the 120GB OS SSD with a new unit and restored the above image. Again, things were essentially back to normal, so at that point it looked like a bad SSD.

After several weeks (today), Windows Update failed. "Creating System Restore" point failed to complete, so I canceled (gracefully) and exited WU. I rebooted after deleting a number of Restore Points created the day before (these were RPs created by a series of Native Instrument update installs).

On restart, the system failed to boot with the same message from above ("Reboot and Select ...").

Tried restoring the image again, but the boot sequence went directly to Startup Repair, which failed to repair the problem, ultimately stating that ntoskernel.exe is corrupted (IIRC this can mean anything from an actually corrupted file to a missing MBR to bad media).

During the most recent attempt, Startup Repair exited, the system rebooted, and I'm now getting the "Reboot and Select..." message again.

UEFI boot sequence is Optical Drive, "UEFI" (Windows Boot Manager) and "P1: ...", that last of which is actually one of my data drives, and shouldn't have any boot sector, etc. Not sure why it's in the list as option #3 (I didn't do the original build).

So I'm wondering what the options are here, specifically, to identify what could be wrong. I'd prefer to find a way to get my disk image back and ideally fix the problem permanently. But if it sounds like a drive controller or mobo issue, then I'll probably have to start looking at a new system. The 3-year-old ASUS mobo would be $450-ish to replace and at this point that's more than I'd like to spend on a repair (as opposed to a new system).


My System SpecsSystem Spec
.
14 Sep 2016   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Welcome.

Make the Windows boot manager the first in the boot list.
My System SpecsSystem Spec
14 Sep 2016   #3
renaldafeen

Win 7 Pro 64-bit
 
 

Thank you. I've tried that. Same result.
My System SpecsSystem Spec
.

15 Sep 2016   #4
renaldafeen

Win 7 Pro 64-bit
 
 

Other suggestions have been things like completely formatting the new OS drive before restoring the image. But this has now happened with two different SSDs, so it's not clear how that would help. I'm willing to give it a try if that's reasonable, however.
My System SpecsSystem Spec
15 Sep 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
15 Sep 2016   #6
renaldafeen

Win 7 Pro 64-bit
 
 

Well, I'm not getting that error, but it could be getting masked. I'll give this a look and see if it applies to my system.

Thanks!!
My System SpecsSystem Spec
15 Sep 2016   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi
Yea it's not the ultimate cause of your shutdowns but could be why it's not booting
Bios setting should be verified since you do have a asus board
That update caused a lot of havoc
My System SpecsSystem Spec
15 Sep 2016   #8
renaldafeen

Win 7 Pro 64-bit
 
 

Didn't fix the problem, but instead of the earlier error message, it did get me back into the Startup Repair app, which quickly determined that it was unable to fix the problem. Still says "MissingOsLoader" in the details.

Any additional suggestions greatly appreciated.

Thanks!!!
My System SpecsSystem Spec
15 Sep 2016   #9
renaldafeen

Win 7 Pro 64-bit
 
 

FWIW, here's this info from the Startup Repair attempt:
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: MissingOsLoader
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

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Also, I ran through the standard steps to restore the boot record, with the following (odd?) results: none of the partitions on my OS drive could be made ACTIVE.
D:\>BOOTREC /FIXMBR
The operation completed successfully.

D:\>BOOTREC /FIXBOOT
The operation completed successfully.

D:\>BOOTREC /SCANOS
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

D:\>e:

E:\>BOOTREC /REBUILDBCD
Scanning all disks for Windows installations.

Please wait, since this may take a while...

Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

E:\>DISKPART

Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-U1ODBAT

DISKPART> LIST DISK

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 223 GB 0 B *
Disk 1 Online 223 GB 0 B *
Disk 2 Online 111 GB 0 B *
Disk 3 Online 465 GB 1024 KB
Disk 4 Online 931 GB 0 B
Disk 5 Online 58 GB 0 B

DISKPART> SELECT DISK 2

Disk 2 is now the selected disk.

DISKPART> LIST PARTITION

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 111 GB 229 MB

DISKPART> SELECT PARTITION 3

Partition 3 is now the selected partition.

DISKPART> ACTIVE

The selected disk is not a fixed MBR disk.
The ACTIVE command can only be used on fixed MBR disks.

DISKPART> SELECT PARTITION 1

Partition 1 is now the selected partition.

DISKPART> ACTIVE

The selected disk is not a fixed MBR disk.
The ACTIVE command can only be used on fixed MBR disks.

DISKPART> SELECT PARTITION 2

Partition 2 is now the selected partition.

DISKPART> ACTIVE

The selected disk is not a fixed MBR disk.
The ACTIVE command can only be used on fixed MBR disks.

DISKPART>
My System SpecsSystem Spec
15 Sep 2016   #10
renaldafeen

Win 7 Pro 64-bit
 
 

Did some further reading on this, which might explain some of the above. I wasn't aware that BIOS and UEFI are essentially mutually exclusive. I think the above sequence is intended for BIOS boot using an MBR as opposed to a GPT UEFI partition, which is what I have, at least based on the fact that my OS drive is labeled "Basic GPT Hard Disk" and Partition 0 on that disk is of Type "EFI System Partition". If nothing else, I think this explains why the "ACTIVE" commands, above, failed (these are not MBR partitions).

When I browse this EFI partition (using Paragon), I see an folder named "EFI" in the root, which contains a Boot folder and a Microsoft folder. These, in turn, contain different *.efi files, e.g., bootx64.efi under Boot and bootmgfw.efi, bootmgr.efi and memtest.efi under Microsoft\Boot.

Is it possible that the Microsoft efi files are being accessed at boot time instead of bootx64.efi (or vice versa)? If so, is there a way to resolve that?

thanks again!
My System SpecsSystem Spec
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