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Windows 7: black strip asking for windows login password problem

25 Sep 2016   #11
Beowulf1

Windows 7 Home Premium x64
 
 

There are 4 steps of removing malwares-hackwares.
1.go to uninstall a program from control panel and uninstall the programs you dont recognise.(for any help in this matter you may post a screenshot of uninstall a program screen)
2. Check for malware addon/extension and remove it from all browsers.
3.download and run adwcleaner from toolslib.net
WARNING:AFTER RUNNING THIS YOU WILL BE LOGGED OUT FROM EVERY EMAIL OR SOCIAL NETWORKING SITE.
after cleaning is done reboot.
4. Download and run hitman pro to finally check and remove malwares from re-ocurring.


My System SpecsSystem Spec
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25 Sep 2016   #12
gardenlen

win 7
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
A couple of things:

1. No legitimate website should ever ask for your Windows password. Either that site has been hacked, or it's shady, or you are the victim of malware.

2. You should should never post your email address in an open forum, whether in a post or in a picture. If I were you, I would edit your post and take down the picture. The load the picture from your hard disk with something like Windows Paint and scrub out your login address and your email address. Once the picture has that information cleaned off then re upload it into your post so others can see it.

Some questions:

1. What are you using for anti-virus/anti-malware?

ms essentials

2. Have you scanned your computer for viruses lately?

every week this thing still pops up

3. Have you tried using another browser like Chrome of Firefox? Does it still ask for the Windows password if you do?

i'm thinking of going back to firefox

4. Is this just a new thing? How long has this been happening?
yes new laptop and from day one
My System SpecsSystem Spec
25 Sep 2016   #13
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Beowulf1 View Post
Before doing what I said in previous post try adding some adblocking software in your browser-
For firefox try adding addon ** ***** **** from firefox store
For Chrome add extension ****** from chrome store
IE does not have a good working adblocking software now.
After installing try visiting the site again and see if the strip appears.
Suggest reading Item #13 of Forum Rules
My System SpecsSystem Spec
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25 Sep 2016   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Len,
from your last post
>>> from day 1 <<<

Sounds to me that 1 of the progs you downloaded immediately after install was from a "dodgy" link, ie malware included.
As your using avast, select the pre boot scan option, might flag something
HOWEVER
My advice perform a clean install, as its a custom install you should have the discs.

If you have another comp change ALL your passwords from it.

Roy
My System SpecsSystem Spec
25 Sep 2016   #15
gardenlen

win 7
 
 

Quote   Quote: Originally Posted by Beowulf1 View Post
There are 4 steps of removing malwares-hackwares.
1.go to uninstall a program from control panel and uninstall the programs you dont recognise.(for any help in this matter you may post a screenshot of uninstall a program screen)
2. Check for malware addon/extension and remove it from all browsers.
3.download and run adwcleaner from toolslib.net
WARNING:AFTER RUNNING THIS YOU WILL BE LOGGED OUT FROM EVERY EMAIL OR SOCIAL NETWORKING SITE.
after cleaning is done reboot.
4. Download and run hitman pro to finally check and remove malwares from re-ocurring.

this all sounds complicated for this low tech savvy person in his 70's

this problem only began with this new laptop and a return to MSIE, beofre on my pc i used firefox, if i went back to firefox would proble end?

ty
My System SpecsSystem Spec
25 Sep 2016   #16
gardenlen

win 7
 
 

downloaded and ran 'adwcleaner' the problem still exists maybe i should just install firefox?

ty

len
My System SpecsSystem Spec
25 Sep 2016   #17
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Can you post a link to the site or sites causing this message ?

The screen shot was removed
Be sure to edit out any email addresses from the screen shot before uploading it in MS Paint
http://windows.microsoft.com/en-US/windows7/Using-Paint
My System SpecsSystem Spec
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 black strip asking for windows login password problem




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