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Windows 7: Right click open with does not expand to make a selection

16 Oct 2016   #1
bizmom101

Windows 7 Home Premium 32bit
 
 
Right click open with does not expand to make a selection

Trying to open .jpeg and .png file using 2 different programs (irfanview & mspaint). The right click, open with option has no selection (it's blank.) I'm probably not explaining myself very well so I'm going to try and attach a snapshot to explain. Thank you




Attached Images
Right click open with does not expand to make a selection-open-.jpg 
My System SpecsSystem Spec
.
16 Oct 2016   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Get a copy of OpenWithView

Run the program and in the window that appears check to see if any entry exists for a program that you have uninstalled. If such an entry exists - disable it by highlighting the line then clicking the red button.

A reboot is needed for changes to take effect.

If there is no invalid entry - post a screenshot of the window so that we can see if there are any known problem programs listed.
My System SpecsSystem Spec
16 Oct 2016   #3
bizmom101

Windows 7 Home Premium 32bit
 
 

I get the same results with no open with selection. I disabled groove.exe (have no idea what it is though!) Also didn't recognize anything I had uninstalled lately.


Attached Thumbnails
Right click open with does not expand to make a selection-clipboard01.jpg  
My System SpecsSystem Spec
.

16 Oct 2016   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

PDF Xchange Viewer is known to cause problems but since you've disabled it - it cannot be the cause.

Nothing else there looks dodgy. I take it that you did reboot to test?

Anyway - if no difference undo the changes.

I would ask that you export and upload these registry keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IrfanView.jpg

Just navigate to them in regedit and then right click to export.
My System SpecsSystem Spec
16 Oct 2016   #5
bizmom101

Windows 7 Home Premium 32bit
 
 

Thank you for responding Callender. Here are the registry keys you asked me to upload.


Attached Files
File Type: reg FileExts - JPG.reg (1.4 KB, 1 views)
File Type: reg IrfanView - JPG.reg (994 Bytes, 1 views)
My System SpecsSystem Spec
16 Oct 2016   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry - I'm a little tired at the moment. What I should have said is - enable only IrfanView & Paint items in your screenshot here:
Then reboot and test right clicking an an miage file (jpg)

I will look at your uploaded reg files now.
My System SpecsSystem Spec
16 Oct 2016   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The Irfanviw reg looks okay.

The other reg file has an extra that's not shown in the MRU list.

Code:
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithList]
"a"="i_view32.exe"
"MRUList"="ajdhcgbie" - there's no "f" here
"b"="PDFTools4.exe"
"c"="WINWORD.EXE"
"d"="DllHost.exe"
"e"="Skype.exe"
"f"="lxdufax.exe"
"g"="mspaint.exe"
"h"="PaintDotNet.exe"
"i"="WLXPhotoGallery.exe"
"j"="chrome.exe"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):
"IrfanView.jpg"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\UserChoice]
"Progid"="IrfanView.JPG"
Try deleting "f"="lxdufax.exe" and renaming "j"="chrome.exe" to "f"="chrome.exe" and change"MRUList"="ajdhcgbie" to "MRUList"="afdhcgbie"like this:

Code:
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithList]
"a"="i_view32.exe"
"MRUList"="afdhcgbie"
"b"="PDFTools4.exe"
"c"="WINWORD.EXE"
"d"="DllHost.exe"
"e"="Skype.exe"
"f"="chrome.exe"
"g"="mspaint.exe"
"h"="PaintDotNet.exe"
"i"="WLXPhotoGallery.exe"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):
"IrfanView.jpg"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\UserChoice]
"Progid"="IrfanView.JPG"
Then reboot.
My System SpecsSystem Spec
16 Oct 2016   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just one other thing comes to mind. I notice that you have 64bit Irfanview. I also installed the 64bit version some time ago and problems were caused by 32bit Irfanview leftovers that were not removed when upgrading. I had to do a full removal of 32bit Irfanview including manually deleting leftovers in order to install a problem free 64bit Irfanview.
My System SpecsSystem Spec
16 Oct 2016   #9
bizmom101

Windows 7 Home Premium 32bit
 
 

Thank you Callender, Nothing changed after modifying registry, but I think I will uninstall Irfanview and reinstall to see if that might be a problem. I do appreciate all you have done so far. I have to report for work now but will re-post if I cannot get this resolved!
Thank you again
My System SpecsSystem Spec
16 Oct 2016   #10
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

IrfanView is one of the first programs I install after I finish installing Windows.
I've been using it for over a decade.

I didn't have any major issues swapping from the 32 bit version to the 64 bit version.

Is there a particular reason that you haven't set IrfanView (or MS Paint) as the default picture viewer?
My System SpecsSystem Spec
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