Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows No Boot Issue- ID 41

3 Weeks Ago   #1
timw128

Windows 7 Pro SP1 x64
 
 
Windows No Boot Issue- ID 41

Hello-
My computer has had an issue over the last week or two. When starting the machine up first thing in the
morning, it will only Boot to a black screen. I have to do a hard shut down, wait a few seconds, and reboot.
Event ID 41 is indicated in Event Viewer at precisely the exact time this has happened. This has happened twice.

'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly'

I've done Disk Clean Up, ran 'sfc /scannow', and 'chkdsk'. Everything comes up clean.

Could someone please help me resolve this issue?... We certainly would appreciate it- Thanks!

Please note attachments.

Regards-

tim




Attached Thumbnails
Windows No Boot Issue- ID 41-sfc.jpg  
Attached Images
Windows No Boot Issue- ID 41-ev-id-41.jpg 
My System SpecsSystem Spec
.
3 Weeks Ago   #2
cyanna

windows 7 ultimate x64
 
 

"'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly' That's becasue you have rebooted before you logged into the system.
My best bet is that this is a RAM issue.
My System SpecsSystem Spec
2 Weeks Ago   #3
timw128

Windows 7 Pro SP1 x64
 
 

Quote   Quote: Originally Posted by cyanna View Post
"'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly' That's becasue you have rebooted before you logged into the system.
My best bet is that this is a RAM issue.
System passes MemTest and Memory Diagnostics. This issue doesn't happen all of the time. Also, when shutting down, there are messages flashing across the screen- it happens so fast that I can't read but one of them- 'Services Stopped'.

Not sure what you mean by 'you have rebooted before logged into the system'... at the end of the day, I simply click 'Start>Shut down'...in the morning, just push the power button on machine.
Today it worked fine. The issue has only happened approx. 3-4 times in the last 2-3 months.
My System SpecsSystem Spec
.

2 Weeks Ago   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by timw128 View Post
Also, when shutting down, there are messages flashing across the screen- it happens so fast that I can't read but one of them- 'Services Stopped'.
You could try enabling verbose messages to see if that helps.
Here's a MS article about this:
https://support.microsoft.com/en-us/kb/325376
My System SpecsSystem Spec
2 Weeks Ago   #5
Megahertz07

Windows 7 HP
 
 

"The system has rebooted without cleanly shutting down..." is related to you had to do a hard shut down. Normal.
It will be hard to find the "bad guy" because it doesn't always happen.
Run MSConfig and look for a new service or Startup program.
Open installed updates an see witch update was installed when the issue began.
My System SpecsSystem Spec
2 Weeks Ago   #6
timw128

Windows 7 Pro SP1 x64
 
 

Quote   Quote: Originally Posted by DavidE View Post
Quote   Quote: Originally Posted by timw128 View Post
Also, when shutting down, there are messages flashing across the screen- it happens so fast that I can't read but one of them- 'Services Stopped'.
You could try enabling verbose messages to see if that helps.
Here's a MS article about this:
https://support.microsoft.com/en-us/kb/325376
Thank you, David... we'll look into that.
My System SpecsSystem Spec
2 Weeks Ago   #7
timw128

Windows 7 Pro SP1 x64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
"The system has rebooted without cleanly shutting down..." is related to you had to do a hard shut down. Normal.
It will be hard to find the "bad guy" because it doesn't always happen.
Run MSConfig and look for a new service or Startup program.
Open installed updates an see witch update was installed when the issue began.
Thank you, Mh07... Yes, we haven't tried a 'clean boot' state yet, either. However, we did look at 'msconfig' and check start ups and, to a degree, services. I just started using LastPass but this issue started prior to that installation.

Here's a look at 'msconfig' Startup and Services, with MS services hidden. Of note, I do have 'Services' set-up according to Black Viper's 'safe' recommendations. I've been running that since we installed an SSD with clean install of Windows 7 Professional SP1 x64. Also, we run Page File on a separate HDD along with Downloads, Documents, Pictures, etc. It has worked flawlessly to this point.


Attached Images
Windows No Boot Issue- ID 41-su.jpg Windows No Boot Issue- ID 41-serv.jpg 
My System SpecsSystem Spec
2 Weeks Ago   #8
timw128

Windows 7 Pro SP1 x64
 
 

Quote   Quote: Originally Posted by DavidE View Post
You could try enabling verbose messages to see if that helps.
Here's a MS article about this:
https://support.microsoft.com/en-us/kb/325376
OK, using the procedure outlined in the MS article, it gets kind of complicated via the Administrative Tools option. The 'Active Directory Users & Computers' is not a standard component. I didn't want to modify the Registry as suggested in the 2nd option.
So, we made the change using 'gpedit.msc', enabling the 'Verbose vs normal message status' switch.
We'll see what's going on and report back.
Thanks!
My System SpecsSystem Spec
2 Weeks Ago   #9
timw128

Windows 7 Pro SP1 x64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Open installed updates an see witch update was installed when the issue began.
Oh boy, that's a tough one!... we didn't log a specific time/date at first and subsequent occurrences. I have a list of 'problem' updates that I check against when a round of updates comes through.
Are you aware of any, specifically, that might cause this problem, or perhaps problems in general?...
I can post a list of installed Updates from when I THINK the issue started.
Please advice.
Thanks!

Updates installed since 09/2016-


Attached Thumbnails
Windows No Boot Issue- ID 41-ud2.jpg   Windows No Boot Issue- ID 41-ud1.jpg  
My System SpecsSystem Spec
Reply

 Windows No Boot Issue- ID 41




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Boot Issue after Windows Update (Boot GUI turned off)
I might be in big trouble here, but I'm hoping someone can help. I turned off my computer, which triggered a bunch of updates. A few days later when I turn it on it doesn't boot (and/or asks for input that I can't see due to having turned off the boot GUI a while back). So I have a blank...
Installation & Setup
Uninstalled Linux OS dual boot with Windows 7 now boot issue.
Tried Ubuntu & didn't like it so wanted to remove it completely. After deleting & recovering that portion of (G: ) which is where Ubuntu was installed, I couldn't boot in Windows 7. I was able to use my install disk to load into repair. The OS it found was- OS -Windows 7 Partition Size -...
General Discussion
Windows 7 boot issue with master boot record
Hello, My Old hard drive has Windows Vista Ultimate 64 bit installed on it. I purchased the Windows 7 Home Premium upgrade and ran the upgrade. Removed the Vista hard drive, and can not start Windows 7. Only issue on this system, I have upgraded two other systems without any problem. SSD...
Installation & Setup
Windows Boot Issue- Possible Ext HD?
Hi everyone so I am not sure if this is the right location for this post. for a little bit of background ive been having BSOD...a lot and thought it was either a bad internal SSD or bad memory. Well ive done a bunch of changes and updates and for the past couple of days the BSOD has seemed to...
Hardware & Devices
Windows 7 x64 dvd doesn't boot up -Not boot order issue
Hello, I recently purchased a copy of x64 Windows 7 Business. I downloaded it from the Online store DigitalRiver as part of the students deal. Here is my system information: Current operating system: Windows Vista x32 Business Processor: Intel Quad Core 2 Q6600 2.4 GHz Memory: 4GB...
Installation & Setup
Windows 7: Boot-up issue! PLEASE HELP!
Hello Windows Seven Users,Today I downloaded Windows 7 Ultimate. Before that I had Windows Vista Home Premium. I put the installation disc and upgraded...the installation worked perfectly but when my computer restarted for the final time(meaning the end of the installation process) before I get to...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App