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Windows 7: Big Problem After Power Loss: Help Please

01 Dec 2009   #1
Robert11

Windows 7 64bit
 
 
Big Problem After Power Loss: Help Please

Hello,

New HP PC of a few weeks, running Windows7

Last night, inadvertently hit the AC power strip on/off button that the PC is plugged into.

Seems like the power strip being turned off, while PC was running, shouldn't be any big deal. We certainly have power outages also during the winter.

Turned it back on, turned the PC back on, and get that blue screen that has the
recovery option like F10=Setup, F11=System Recovery, etc.

Nothing works.

The keyboard does absolutely nothing.
Surprisingly, even the caps light won't come on, but perhaps the PC has to be actually functioning for this to work ?

Also tried, many time, to start the PC holding down F8 during the start.
Also tried pressing F8 on and off several times during the restart.
Nothing changes.
Still only that blue screen.

Pressing any of the option F keys during the restart process, or afterwards, does nothing.

Tried the keyboard in another USB slot with no change.

Pressing the power on/off button on the computer itself will not turn off the PC
once it has been pressed to turn it (back) on.

No restore, recovery, or W7 were shipped with the PC.

Any thoughts would be most appreciated.

Thanks,
Bob


My System SpecsSystem Spec
.
01 Dec 2009   #2
Tews

64-bit Windows 8.1 Pro
 
 

Do a repair install.. You may need to do this three times to ensure that everything is resolved... Hope this helps...
My System SpecsSystem Spec
01 Dec 2009   #3
Robert11

Windows 7 64bit
 
 
From OP: How, Please ?

Hi,

Thanks for help.

New at this.

Exactly how do I do a "repair install" please ?

Again, nothing happens from keyboard, or on turn-ons.

What do I do, please to do this ?

Much thanks for help; sure do appreciate it.

Bob
My System SpecsSystem Spec
.

01 Dec 2009   #4
MrMephitis

Windows 7 Ultimate RTM
 
 

Any chance you have or can borrow a non USB keyboard to try? It may pay to clear the CMOS as well to reset your BIOS to default.
My System SpecsSystem Spec
Reply

 Big Problem After Power Loss: Help Please




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