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Windows 7: Screen goes black after 10 minutes - HELP please


02 Dec 2009   #1

Windows 7 Premium
 
 
Screen goes black after 10 minutes - HELP please

Have a new HP 300 Touchsmart computer ( less than a week old ) and I have disabled the screensaver thinking it would solve the problem I am having , but the problem still exists . While I am watching a Youtube or other video the screen will dim slightly and a few minutes later go black . If I move the mouse the screen will return to normal . Anybody know how I might be able to fix this via some setting or other way ? Thanks in advance .

My System SpecsSystem Spec
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02 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

IF you already checked it's not screensaver, then it have to be power options. See attached image.

Kari


Attached Thumbnails
Screen goes black after 10 minutes - HELP please-power_options.png  
My System SpecsSystem Spec
02 Dec 2009   #3

Windows 7 x64
 
 

Change your power plan. Control Panel -> Hardware and Sound -> Power Options

Aww Kari beat me to it.
My System SpecsSystem Spec
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02 Dec 2009   #4

Windows 7 Premium
 
 

Kari and Belikexp - arigato !

I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !
My System SpecsSystem Spec
02 Dec 2009   #5

Windows 7 Ultimate 64 bit Signature Edition
 
 

Quote   Quote: Originally Posted by sushiman View Post
Kari and Belikexp - arigato !

I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !
Dummy questions is fine, we like to help everyone.

See you around a little bit more often.
My System SpecsSystem Spec
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 Screen goes black after 10 minutes - HELP please




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